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Mike Asperheim
542 Reviews
542 Reviews
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542 Reviews of Mike Asperheim
November 22, 2019
Very kind, answered questions, assisted us quicker appointme Staff were honest, called back to help answer questions, assured we had a vehicle or loaner. Not pleased with appointment scheduling service, prefer t Staff were honest, called back to help answer questions, assured we had a vehicle or loaner. Not pleased with appointment scheduling service, prefer to speak with someone who knows about vehicles and aware of whays happening at ST cloud site. More
by Anonymous
Verified Customer
November 19, 2019
Awesome service! Kept me updated as the service being done! Let me know as soon as it was ready to be picked up! Thank you ford for your service! service! Kept me updated as the service being done! Let me know as soon as it was ready to be picked up! Thank you ford for your service! More
by TUFFY85
November 14, 2019
Professional and Efficient Very friendly staff that answered all my questions. The waiting area was clean and comfortable. The service tech was quick and did an excellent job. Very friendly staff that answered all my questions. The waiting area was clean and comfortable. The service tech was quick and did an excellent job. I had an overall wonderful experience. More
by JOANN.FELD10
Other Employees Tagged: Brandon Feld
November 12, 2019
The team was terrific The service team was very helpful. They had a number of challenges with my car, they kept me informed and when they could not complete the repair, t The service team was very helpful. They had a number of challenges with my car, they kept me informed and when they could not complete the repair, they gave me a car to use so I did not have to wait any longer. thanks, More
by Ahturkowski
November 09, 2019
Wind noise I have a recently purchased 2019 F-150 that has a severe wind noise from a quartered cross wind. This noise started after about 2000 miles once all pa I have a recently purchased 2019 F-150 that has a severe wind noise from a quartered cross wind. This noise started after about 2000 miles once all parts seem to settle in. Tenvoorde Service has worked hard and tried several different approaches to fixing this including installing a complete new door seal. Their work has been fairly successful with some fine tuning needed. This has all been done with great work by Barry Jensen, the Service writer and mechanic. I had a 2015 F150 that the wind noise could never be fixed. I darn near did not buy another one due to this problem. This is not the dealers Service Center's fault. It is a design flaw by Ford Motor which is unforgiveable with all their engineers and wind tunnels. This is the sixth F-150 I have purchased since the design change. THIS IS NOT A CRITICAL REVIEW OF TENVOORDE SERVICE BUT OF A FORD MOTOR DESIGN PROBLEM. More
by WCOLSON
Other Employees Tagged: Debbie Tenvoorde, John Lundgren, Barry Jensen, Jade Aanenson , Gene Fredrickson, John Murray, Bob Aaneson who I have purchase the last five F150s from.
October 29, 2019
Will never go there again for purchase or service I took my car in for a number of things. 2.5 hours later they "said" they had fixed the leak on the tire. Kept leaking to I took it somewhere else I took my car in for a number of things. 2.5 hours later they "said" they had fixed the leak on the tire. Kept leaking to I took it somewhere else and they showed me the screw that they found. Quoted me $140 to fix the visor - I fixed it myself with a screw. Horns goes off all the time on it's own - wasn't fixed. I will never take my car there again nor will I buy another car from them. More
by TammyAnn
October 17, 2019
Tenvoorde Ford service department. Mike at Tenvoorde has been very helpful & is a great guy to work with! I would have given Tenvoorde a 5 stars, but this is the third time I’ve taken m Mike at Tenvoorde has been very helpful & is a great guy to work with! I would have given Tenvoorde a 5 stars, but this is the third time I’ve taken my Mustang, for the same problem, so I’m hoping third times a charm!! More
by Pamvikesiouxfan
October 17, 2019
Great work Done right, in a predetermined timeframe. I will bring my vehicle back you guys. Thanks for all the help in moving issues forward. Thank you Done right, in a predetermined timeframe. I will bring my vehicle back you guys. Thanks for all the help in moving issues forward. Thank you More
by MICHAELNEFS
October 14, 2019
Oil Change Received excellent service - waited for the service to be completed and it was a comfortable wait; plus received information on needed service for my Received excellent service - waited for the service to be completed and it was a comfortable wait; plus received information on needed service for my next visit. More
by carainer
October 12, 2019
Great Service Excellent service every time I come in. Service representatives have been great to work with. Service is completed on time. Mike and Barry are very pr Excellent service every time I come in. Service representatives have been great to work with. Service is completed on time. Mike and Barry are very professional and go out of their way to answer all my questions. I know I can count on the Service Dept. to take care of my vehicle. More
by SUTTONDAVE09
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