Mike Baker
Mike Baker at Arlington Heights Buick GMC

Mike Baker | Page 30

Service Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
355 Reviews
5.0

355 Reviews

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355 Reviews of Mike Baker

May 14, 2019

Dealership Rating
Employee Rating

great service at sullivan As always service at Sullivan's was great! Everyone was professional and friendly. If anything, I shouldn't have to complete an essay here when a few More

by TIMOB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr , Geoff Sulkowski

May 14, 2019

Arlington Heights Buick GMC responded

Thanks for the nice review! We really appreciate this feedback. It was our pleasure doing business with you. Sincerely, Dan Szwec, General Sales Manager

April 15, 2019

Dealership Rating
Employee Rating

Perfect! Mike Ayoub did a fantastic job when selling me my used vehicle from Sullivan. He helped out in so many ways, from showing me comparable prices to fina More

by Gerry Ginter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ayoub, Daniel Szwec

Apr 16, 2019

Arlington Heights Buick GMC responded

We can't tell you how much we appreciate your customer loyalty! We thank you so much, Gerry! Sincerely, Dan Szwec, General Sales Manager

April 01, 2019

Dealership Rating
Employee Rating

Great service Shelley Barr is a great sales person., she made buying a car very easy. I also want to shout out to Mike Baker , the Service Director. Both employees More

by New car owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr

Apr 02, 2019

Arlington Heights Buick GMC responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Mike and Shelley are great assets and we're thankful to have them both on our team. We appreciate your business! Sincerely, Dan Szwec, General Sales Manager

March 18, 2019

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Employee Rating

Superior Dealership We recently purchased our second GMC vehicle. The sales staff does not pressure you into anything which is a welcome relief for any new car shopper. More

by Faithful GMC owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Victor Melendez , Victor Gomez, Phillip Pilny, Dale Zalusky

Mar 19, 2019

Arlington Heights Buick GMC responded

We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Dan Szwec, General Sales Manager

March 16, 2019

Dealership Rating
Employee Rating

Sullivan is customer focused. Excellent experience. I love the Buick make. My last 8 cars have been Buick. I have dealt with other dealerships over the years and Sullivan by far has been the best . T More

by Gal2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec , Mike Ayoub, Carrie Fuller, Geoff Sulkowski

Mar 19, 2019

Arlington Heights Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Thanks again for your loyalty and business. Sincerely, Dan Szwec, General Sales Manager

March 06, 2019

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Employee Rating

Car number five from Sullivan. Over the last six years my son and I have purchased or leased five Buicks from Sullivan. Two were used two were new and today I bought a new LA Crosse More

by dpc86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Victor Melendez , Mike Ayoub, Toby Brown, Victor Gomez

Mar 07, 2019

Arlington Heights Buick GMC responded

Thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service in all areas of our dealership and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Dan Szwec, General Sales Manager

March 03, 2019

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Employee Rating

Best Dealership in IL I have purchased and serviced many vehicles at this dealership, always to notch service. Purchased another one this weekend and they were great! S More

by Scott W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Shelley Barr , Victor Gomez, Geoff Sulkowski, Daniel Szwec, Gabriel Szwec

Mar 05, 2019

Arlington Heights Buick GMC responded

Scott, thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Dan Szwec, General Sales Manager

March 02, 2019

Dealership Rating
Employee Rating

amazing This is by far the best dealer I have worked with! Best price and best service. I have purchased 3 vehicles from them. Great place! More

by jmaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Lahey

Mar 05, 2019

Arlington Heights Buick GMC responded

Thank you for the great review! We try our best to stand out from other dealers in terms of service excellence. Please come visit us if you need anything else, be it service or sales. Sincerely, Dan Szwec, General Sales Manager

March 01, 2019

Dealership Rating
Employee Rating

Just how I expected. Mike Ayoub - Great person to work with, made it fun and enjoyable, no pressure sales. Mike Baker - The most important reason I came to Sullivan. He More

by Zeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell , Mike Ayoub, Samantha Edwards

Mar 05, 2019

Arlington Heights Buick GMC responded

We’re delighted to hear of your positive experience at our dealership, Zeke. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Dan Szwec, General Sales Manager

February 22, 2019

Dealership Rating

Does not stand behind their vehicles! We bought and services our car at Sullivan. We received a recall letter about our airbags that stated we were not to bring the vehicle in until we ex More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ariel Szwec , Geoff Sulkowski

Feb 27, 2019

Arlington Heights Buick GMC responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Dan Szwec, General Sales Manager

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