Mike Brandvold | Page 103

We have taken our 2011 Lincoln MKX in to Klaben for routine maintenance and necessary improvements/upgrades for the (HORRIBLE) navigation system for the past two years. Mike Brandvold has gone out of routine maintenance and necessary improvements/upgrades for the (HORRIBLE) navigation system for the past two years. Mike Brandvold has gone out of his way to troubleshoot problems, coordinate services & loaner transportation and in general, do his level best to keep us up-to-date with Ford's release(s) to improve the performance of the vehicle. He's the best part of the dealership and the only reason we're still driving that vehicle -- if not for him, we would have traded it long ago! More

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WE HAVE BEEN DEALING WITH kLABEN SINCE THE MID '90'S AND HAVE ALWAYS BEEN COMPLETELY SATISFIED. MIKE IS A GREAT SERVICE REP. ALWAYS EXPLAINING ANYTHING THAT NEEDS TAKEN CARE OF AND WHY. EVERYONE '90'S AND HAVE ALWAYS BEEN COMPLETELY SATISFIED. MIKE IS A GREAT SERVICE REP. ALWAYS EXPLAINING ANYTHING THAT NEEDS TAKEN CARE OF AND WHY. EVERYONE IS FRIENDLY AND SAYS HI AND MOST REMEMBER MY NAME THOUGH I'VE NOT DEALT WITH MANY OF THEM.. IT MAKES THE EXPERIENCE WAY BETTER WHEN IT FEELS LIKE YOU'RE DEALING WITH A FRIEND. MY HUSBAND USE TO CHANGE OUR OIL BUT WITH DISCOUNTS AND COUPONS KLABEN DOES IT LESS THAN HE CAN BUY THE OIL. WE ALWAYS RECOMEND KLABEN FORD TO ANYONE NEEDING A NEW CAR OR SERVICE. WE ESPECIALLY RECOND MIKE BRANDVOLD FOR SERVICE AND KENNY KING OUR SALESMAN SINCE 1986. More

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I took my Escape into Klaben because a door catch was giving me problems when opening/closing the driver's door. I walked in and was met by a smiling and friendly face, which is a rarity these days. Mike giving me problems when opening/closing the driver's door. I walked in and was met by a smiling and friendly face, which is a rarity these days. Mike Brandvold did an awesome job, making sure my car was fixed to my liking as well as keeping me informed of how long I'd be waiting while the repair took place. While the service team was fixing my car, they even gave me a free car wash - super nice to have this time of year. Way to go Klaben Ford! You've got a loyal customer in me. More

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I have used Klaben to take care of my cars for years now. Mike always does a great job of making sure my cars are well taken care of. Mike always does a great job of making sure my cars are well taken care of. More

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they really work for you your needs and wants. no pressure and very helpfull. Ty has always been helpfull and honestly works deals for you and looks out for you. pressure and very helpfull. Ty has always been helpfull and honestly works deals for you and looks out for you. More

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I was treated so very well. Everyone was most helpful. Mike Cooney in my opinion is a great salesman. Mr. Klaben was very helpful to me also. They answered all my questions and Mike explained my new car Mike Cooney in my opinion is a great salesman. Mr. Klaben was very helpful to me also. They answered all my questions and Mike explained my new car to me twice. I knew everything about the car before I ever drove it off the lot. I was treated like a queen while at the dealership. And Mike called me the very next day to see if all was well. More

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I bought a new Mustang GT convertible for my wive and the whole dealer experience was A++. Jeff, our sales guy, did a great job in helping us ordering the perfect vehicle. He was ALWAYS friendly, ALWAYS avai whole dealer experience was A++. Jeff, our sales guy, did a great job in helping us ordering the perfect vehicle. He was ALWAYS friendly, ALWAYS available and didn't leave one question unanswered. Pricing was always very fair. To proof our full satisfaction I ordered another new vehicle (Jeep) for me and had my buddy buy his Flex there as well. Another very important thing to me is the service department. As a car guy I need to trust the people working on my 'toys'. Since I ordered a couple goodies for Mustang and also had a little faux pas with one of the wheels - I already dealt with Klabens service department twice. Both Mike and Kim did an outstanding job. Availability, speed and quality are out of this world! I do recommend Klaben from my heart and will continue to buy and service my vehicles there! Thank you Kim! Thank you Mike! Thank you JT! Thank you Klaben! More

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