Mike Brandvold | Page 102

NEED MORE STARS ! ! Frankly, for Klaben Ford you need to have more than FIVE STARS ! ! From the staff in the Sales Department to the staff in the Service Department ev Frankly, for Klaben Ford you need to have more than FIVE STARS ! ! From the staff in the Sales Department to the staff in the Service Department everything has been good for us. Once again, JC Crawford has made the experience of leasing a car for us easy. Larry and I both have leased again and I hope we do it again, and again. It is out best option and I am thankful that JC steers us toward that direction. Mr. Klaben has always been outstanding with us also. Mike Brandvold in the Service Dept. has kept us informed about our vehicles, and if I forget something that JC has shown us, Mike is so helpful to show us again. More

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New truck awesome My lease was up on my f150 went back to Chris moldas once again he was awesome we sat down found exactly what I need it was perfect also needed a upgr My lease was up on my f150 went back to Chris moldas once again he was awesome we sat down found exactly what I need it was perfect also needed a upgraded mirror installed mike brandvold handled that the tech did a perfect job installing it great job klaben team. More

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The Texan Tex Welch was my dad's favorite car saleman ever - would buy a new car (Explorer) every two years, Listening to my dad talk about Tex stuck with me c Tex Welch was my dad's favorite car saleman ever - would buy a new car (Explorer) every two years, Listening to my dad talk about Tex stuck with me can not tell you how many cars I have brought or leased from Tex myself. Tex has always been upfront and honest with me. More

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Satisfied Klaben Ford customer My wife and I recently purchased a vehicle from Jeff Teterault at Klaben Ford. We were very pleased with the experience. Jeff was both knowledgeable My wife and I recently purchased a vehicle from Jeff Teterault at Klaben Ford. We were very pleased with the experience. Jeff was both knowledgeable and helpful in helping us find a vehicle and tending to our needs. This is the second vehicle we have purchased from Jeff at Klaben and with the experience I have had, will continue to do so. Their service department also is very accommodating, knowledgeable and friendly. I have worked with both Mike Brandvold and Adam Alderson. Both are very pleasant service people to work with. I highly recommend Klaben Ford in Kent Ohio. More

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This entire dealership, from service to sales I've been treated very well here, from sales to service, the Klaben family works very hard to satisfy it's customers! My service experiences have been I've been treated very well here, from sales to service, the Klaben family works very hard to satisfy it's customers! My service experiences have been very informative and courteous. And they always washed my car! Now as for sales... I purchased a used MKZ, Mr Tomas Nicodemus was and will be my sales associate. He has exceeded my expectations for a sales person. He is more than kind, very informative and a total asset to Klaben. More

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Klaben Experience I have bought or leased cars from Klaben for almost 20 years. Their professionalism and knowledge of their products are exceptional. Kenny King mad I have bought or leased cars from Klaben for almost 20 years. Their professionalism and knowledge of their products are exceptional. Kenny King made the transition from my Ford Edge into my Ford Escape very easy. He was informative and walked me thru the features to make sure I understood all the options on my new Escape. He has always and will continue to be my go-to person for any question or concern I have on my vehicle. Dave Mott and Christine Klaben were also instrumental in my transition. The employees at Klaben are always very friendly, both in sales and also in service, and they have and continue to go above and beyond my expectations. Richard Klaben and his staff have always shown great appreciation and respect for their customers and that is why I will continue to do business and refer people to this dealership. More

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A great Big Thank you This is the second time that I have purchased a vehicle from Klaben, Chris Moldas was the salesman on both accounts. I was Introduced to him by Mike This is the second time that I have purchased a vehicle from Klaben, Chris Moldas was the salesman on both accounts. I was Introduced to him by Mike Brandvold when I had my 2004 F-150 in for some repairs. You cannot get a better salesman than Chris, he honest, fair and personable toward everybody. My wife purchased a 2009 Edge in 2012 through him and she was thrilled with Chris's approach towards selling her the car. Never pushy always a gentleman towards everybody. So when I needed a newer vehicle I contacted him to look for a F-150 2 wheel drive he delivered what I was looking for. He also rewarded me with a better than great deal on my trade-in. I have yet to be not satisfied with Klaben and any personnel that I have worked with there. My wife or I always reccommend Klaben to everybody that is looking for a new vehicle. THANK YOU! More

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The service advisors are the best, they are friendly and helpful. Michael helped me finds additional discounts on the purchase of 4 new tires. He also kept me well informed on the status of the vehicle. helpful. Michael helped me finds additional discounts on the purchase of 4 new tires. He also kept me well informed on the status of the vehicle. One of the best service departments around. More

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It was a delight to find out that Mike was willing to defend a repair with the manufacturer. It would have been expensive repair but he was able to defend the reasons why the manufacturer should cover th defend a repair with the manufacturer. It would have been expensive repair but he was able to defend the reasons why the manufacturer should cover the costs even when it was out of warranty. I appreciate his willingness to be an advocate for me and put my best interest first. Hard to find good customer service today, but Mike demonstrated the best in service during my recent visit. More

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Mike was very helpful in recommending the service needed immediately and estimated cost and needs for the next service. The service was completed on time and free washing of the car was very much needed and immediately and estimated cost and needs for the next service. The service was completed on time and free washing of the car was very much needed and appreciated. Mike keep up the good work. More

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