I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
34 yrs, 1 mo
Industry Experience
40 yrs
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
1,036 Reviews
Write a Review1036 Reviews of Mike Brandvold
October 21, 2019
Makes car buying fun I cant say enough wonderful things about Klaben! I love my salesman Terry Baughman! He listens to what I am looking for and finds it for me. He makes I cant say enough wonderful things about Klaben! I love my salesman Terry Baughman! He listens to what I am looking for and finds it for me. He makes it easy & fun!!! I have been with Klaben for years & LOVE theservice I receive. More
Other Employees Tagged: Jennifer Bowen , Terry Baughman, Carl from Klaben Jeep
October 20, 2019
Great Ford Warranty Work!!! Unfortunately I had some major warranty work on my F150 that was due to factory engine issue. Mike Brandvold and Tom Alcorn worked with Ford to handl Unfortunately I had some major warranty work on my F150 that was due to factory engine issue. Mike Brandvold and Tom Alcorn worked with Ford to handle the major repair to my truck which took several days. Klaben provided rental and communication through the entire process. More
Other Employees Tagged: Tom Alcorn
October 18, 2019
Good people, good service Routine service (oil change, rotation, etc.) Happy with the results. They just rolled out a new service if you have a Lincoln where, in addition to th Routine service (oil change, rotation, etc.) Happy with the results. They just rolled out a new service if you have a Lincoln where, in addition to the car wash, they will sweep and do a once over of the interior. They did a great job. Have patience if you want this service though. It's a new service and I imagine just about every Lincoln owner is requesting it. If you have the time, I'd drop your car off and have them call you instead of waiting around. Depending on the number of customers, it could be a while. With that being said I am very happy with the result. More
October 18, 2019
Great service, it never fails to impress Mike Brandvold there is no one better! Always helpful, attentive and courteous.Normally I wouldn't use a dealer for service issues. Mike makes the di Mike Brandvold there is no one better! Always helpful, attentive and courteous.Normally I wouldn't use a dealer for service issues. Mike makes the difference. The whole Klaben Ford team is amazing! More
October 16, 2019
disappointed with length of service (4 days) for new battery I have always been very happy with Klaben service. This time, however, I was not. I use my vehicle for work, which means all of my tools are stored I have always been very happy with Klaben service. This time, however, I was not. I use my vehicle for work, which means all of my tools are stored in the trunk. These include tapes, mud boots, flags, pruners, etc. When I dropped the car off and we all assumed it needed a new battery (and it did), I never dreamed it would be at Klaben for (4) days. Even though a rental car was supplied, my whole work week was horrible without access to the tools in my trunk. Had I thought Klaben would take (4) days to assess the condition of my battery, I would have taken my tools, etc. and not been as inconvenienced. NOT A HAPPY CAMPER. More
Other Employees Tagged: Brandon Pritchett
October 16, 2019
great service there was some confusion when scheduling my appt, with my service guy Mike. he was not available, so they scheduled me with Joe. I was confused why? b there was some confusion when scheduling my appt, with my service guy Mike. he was not available, so they scheduled me with Joe. I was confused why? but when I showed up, Mike was the man to see. He changed my appt to him. that was great. mike is the one I am used to dealing with More
October 15, 2019
Excelllent service We are very pleased with the service that we receive at Klaban. We travel over 2 hours to have our cars serviced because of the quality of work that We are very pleased with the service that we receive at Klaban. We travel over 2 hours to have our cars serviced because of the quality of work that is done on them. More
October 11, 2019
mary volny review klaben service 10/4/19 I arrived... Mike greeted me and went through a thorough inspection of my car... then turned me over to Tyler who provided good info.... I thought the I arrived... Mike greeted me and went through a thorough inspection of my car... then turned me over to Tyler who provided good info.... I thought they were both very professional and helpful! More
Other Employees Tagged: Tyler Schultz
October 11, 2019
Always Pleased My car recently wouldn't turn over and was discovered that I had a bad battery. I was over an hour away and had a local automotive store tell me I ha My car recently wouldn't turn over and was discovered that I had a bad battery. I was over an hour away and had a local automotive store tell me I had a bad alternator. They said that a battery wasn't needed and added that I would be wasting my time buying one. I drove my hour+ up and (surprise!) it was only the battery. Even though they were busy (as always - great sing of great service), they managed to get me in and back on the road in a short time. I also paid less than I would have where I was when I attempted to buy a battery initially. Always happy with the service department and this last visit just enforced to me why they are so great. More
October 10, 2019
Efficient service department. I am always able to get a time and date that fits my schedule. All the people are very professional and easy to work with. They answer my questions I am always able to get a time and date that fits my schedule. All the people are very professional and easy to work with. They answer my questions and give solutions were needed. More
Other Employees Tagged: Mona Crooks
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