Mike Brandvold
Mike Brandvold at Klaben Ford Lincoln

Mike Brandvold | Page 57

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
4.9
1,036 Reviews

I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216

Dealership Experience

34 yrs, 1 mo

Industry Experience

40 yrs

Specialties & Trainings

Lincoln and Ford Master Certified Service Advisor

4.9

1,036 Reviews

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1036 Reviews of Mike Brandvold

January 16, 2020

Dealership Rating
Employee Rating

This dealership has been a pleasure to work with for needed service. I brought my daughter's car in for a recall and was happy with how we were kept updated on the repair progress. More

by Janet T
Recommend Dealer
Yes

Other Employees Tagged: Mario Palomba

January 03, 2020

Dealership Rating
Employee Rating

Mike Brandvold is Awesome Mike always help me and he is so helpful he really cares about the customer and really works with you to get you car fix right. More

by jose227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 21, 2019

Dealership Rating
Employee Rating

Respect The service department at Klaben is always respectful and helpful. Whenever I bring my cars in, I have no problems getting quality, quick service. I More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French

December 09, 2019

Dealership Rating
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Easy to work with. Excellent experience. We have purchased several vehicles from this dealership and are extremely satisfied with the process. There service department is great to work with More

by Dutchie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger, Christine Klaben , Mike Cooney

November 29, 2019

Dealership Rating
Employee Rating

Got my Edge in for it’s oil change quick and easy. The service folks always respect my time and are understanding of my busy schedule. Thank you again Klaben Ford! More

by SJSprague22
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Sean Bradford , Bob Paytas

November 27, 2019

Dealership Rating
Employee Rating

Thank you for the help! I had to wait on my part for my new Fusion and was certainly not happy at the time, but Klaben service got me in a car and took car of me yet again! Thank you! More

by diana.hausergillespie
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas, Sean Bradford , Dave Mott

November 27, 2019

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Employee Rating

Great Service & Sales! Great team, anyone will step in and help. Usually really busy there, but everyone is personable, friendly, and willing to help. I really appreciate th More

by diana.hausergillespie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 04, 2019

Dealership Rating
Employee Rating

Great service I always get great service at Klaben. Mike Branvold is great to work with in the service department. He works with me to get an appointment time that More

by Natabell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 23, 2019

Dealership Rating
Employee Rating

all issues addressed appropriately I am never disappointed when my car needs service at Klaben. This time I was rather disappointed because my appointment took 2 hours longer than I was More

by PMMYSU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 27, 2019

Klaben Ford Lincoln responded

Thank you for taking the time to share your honest feedback and positive marks / comments about our service department. I apologize for the inconvenience created by the delay during your recent service visit. Your time is important to us and we failed to deliver on time expectations set by us, no excuses. We share your feedback with our entire team and reflect on positives as well as areas we can improve within departments in both processes and people. You gave us reason to celebrate as well as we reflect on what we can do better for our customers moving forward. Thank you again for your feedback and please feel free to reach out to me if there is anything else I can do. I and the entire Klaben team remain at your service. Sean Bradford sbradford@klaben.com

October 22, 2019

Dealership Rating
Employee Rating

Repair of retractable roof My MKZ's roof was not working, still covered under the warranty. While it took 2 weeks to get repaired, Mike Brandvold kept me informed all long the w More

by LAURACULP78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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