I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
34 yrs, 1 mo
Industry Experience
40 yrs
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
1,036 Reviews
Write a Review1036 Reviews of Mike Brandvold
April 24, 2017
My search for good service is finally over I didn't think it was possible to be this happy about taking my car in for service! Everyone I dealt with - from phone operator to my service writer t I didn't think it was possible to be this happy about taking my car in for service! Everyone I dealt with - from phone operator to my service writer to the gentleman who took the initiative to get my car over to the service department after I dropped it off at the quick lane in error - was so beyond helpful to me. All of my concerns were addressed with patience and professionalism - I was treated like the most important customer, just like every other customer that day, I'm sure. I am so glad to have finally found a service department I can work with and trust. Thank you, Klaben! More
Other Employees Tagged: I am so sorry but I don't remember the name of the quicklane advisor who helped me, but it was whoever opened up the morning of 3/29. Also, I spoke with an operator in the late afternoon on 3/28 who was very kind and helpful as well.
April 19, 2017
Klaben Ford did their usual excellent work I take my Ford Fusion to Klaben because I know they will do the job right and at a good price whether a tire change like this visit, and make sure to I take my Ford Fusion to Klaben because I know they will do the job right and at a good price whether a tire change like this visit, and make sure to alert me to any problems. More
Other Employees Tagged: Kim Wolfram , Steve Workman, Gabriel Younker
April 17, 2017
Good service Mike Brandvold is a great representative of Klaben- he is very courteous and explains everything well and is trustworthy. Also Lorreta, the lady in ch Mike Brandvold is a great representative of Klaben- he is very courteous and explains everything well and is trustworthy. Also Lorreta, the lady in charge of rentals is very good as well. You have a good service department- Joe, Mona and Kim are also very good. More
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram
April 14, 2017
Great Job Had my car in for "the works". Everything completed as expected. No problems. Mike friendly and professional. Twenty five word minimum ridiculous. Had my car in for "the works". Everything completed as expected. No problems. Mike friendly and professional. Twenty five word minimum ridiculous. One two thre More
April 12, 2017
Great Service Center and Personel I have taken my vehicles into this service center for work since they were purchased from the dealership. We have always been treated great and keep I have taken my vehicles into this service center for work since they were purchased from the dealership. We have always been treated great and keep informed of all aspects of the work being done. Their waiting room is the nicest one I've been in. It doesn't matter which service adviser you work with they are all accommodating. I know that all the service technicians are capable but I really trust Tim Czbaj to give me sound advise on what I my need. More
Other Employees Tagged: Mona Crooks, Kim Wolfram , Tim Czbaj
April 07, 2017
Service Advisor When I called to have a blower motor resistor replaced, Mike explained that it could be more causing the failure. He was correct and said I was cove When I called to have a blower motor resistor replaced, Mike explained that it could be more causing the failure. He was correct and said I was covered by the Ford Supreme Service Contract that my Wife has paid for. Very friendly, honest Service Advisor/Shop Foreman. More
Other Employees Tagged: Mike Brandvold
April 06, 2017
Great! I had a great experience with Mike, he helped my car and I safely get back on the road. Truly felt like they treated me like family and kept me update I had a great experience with Mike, he helped my car and I safely get back on the road. Truly felt like they treated me like family and kept me updated and informed every step of the way! More
March 29, 2017
service visit I brought my car in for service. Eben helped me find a service adviser. He was very attentive and professional. Mike and he made sure I was well taken I brought my car in for service. Eben helped me find a service adviser. He was very attentive and professional. Mike and he made sure I was well taken care of. It was a great experience and I wouldn't hesitate to come back for any other needs I may have in the future. More
Other Employees Tagged: Eben Wicks
March 28, 2017
Kenny King @ Klaben I have been dealing with Klaben for many years. My first experience was when I bought a brand new 1990 Dodge Dynasty. I kept it for years. I have b I have been dealing with Klaben for many years. My first experience was when I bought a brand new 1990 Dodge Dynasty. I kept it for years. I have been buying or leasing Fords ever since and have been dealing with Kenny King for more years than I can remember. He is a wonderful salesman, true and honest and so helpful. There should be more like him. I know when I see him and asked questions that he will be honest and give direct answers. I love stopping in to see him and my daughter is a true fan of his, also. Thank you Kenny for all your help and advise this last time - 3/27/17. Sincerely - Debbie Haring More
Other Employees Tagged: Kenny King
March 22, 2017
A very good purchase experience. I have purchased several vehicles from Klaben Ford Lincoln and Klaben Chrysler Jeep Dodge. We have always been treated like family during and after ou I have purchased several vehicles from Klaben Ford Lincoln and Klaben Chrysler Jeep Dodge. We have always been treated like family during and after our purchase. I also have a positive feeling about the service people in both facilities. On occasion, I have used the Klaben Body Shop for repairs and am very pleased with the quality of workmanship. More
Other Employees Tagged: Mona Crooks, Artie Gissinger, Richard Klaben, Tom Alcorn , Jim Bills, Terry Colbert, Dave Mott, Stephanie Slomberg, Steve Workman

