I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
34 yrs, 1 mo
Industry Experience
40 yrs
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
1,036 Reviews
Write a Review1036 Reviews of Mike Brandvold
June 02, 2017
Friendly, Professional Service Mike in the service department did a great job scheduling our Escape for a factory recall repair. In addition, he updated the computer at no charge. Mike in the service department did a great job scheduling our Escape for a factory recall repair. In addition, he updated the computer at no charge. He was friendly and professional throughout, even offering to stay after hours so we could pick the car up the same day when the repairs took longer than anticipated. More
May 31, 2017
Very bad I gave them to fix my car key and they but dant and scratch my car very bad works. They are the very worst and xxxx service and the peoples I gave them to fix my car key and they but dant and scratch my car very bad works. They are the very worst and xxxx service and the peoples More
May 31, 2017
Best oil change ever I come in always over my miles and mike who takes care of me everytime is the nicest person to deal with and so kind .... you need more people like hi I come in always over my miles and mike who takes care of me everytime is the nicest person to deal with and so kind .... you need more people like him at your company More
May 25, 2017
Great Customer Service Mike does a great job every time I come in. He knows my name and is prepared for the service my vehicle will need. If the job looks to take some tim Mike does a great job every time I come in. He knows my name and is prepared for the service my vehicle will need. If the job looks to take some time he always has a rental ready for me. Mike does a great job in keeping in contact with me if they find anything wrong or if further work may be needed. While checking out we discuss what we may need to do on the next scheduled service day. I would happily recommend Mike. More
May 25, 2017
20000 service I dropped my vehicle off the night before an 8:20 service for 20,000 miles. I had to call the dealership at 4:30 to see if it was done. I was also not I dropped my vehicle off the night before an 8:20 service for 20,000 miles. I had to call the dealership at 4:30 to see if it was done. I was also not notified that they were going to replace a cabin air filter for $55, which I would have refused. More
May 21, 2017
Two vehicals for service made easy My wife and I brought both my F150 and her Focus to have oil changes and service to her broken antenna. Our service guy Mike which we have used for yr My wife and I brought both my F150 and her Focus to have oil changes and service to her broken antenna. Our service guy Mike which we have used for yrs got her antenna fixed but put the new on for her himself. Two oil changes and tire rotations a couple of cookies and coffee and we were good to go. More
May 19, 2017
Very satisfied The folks at Klaben were a joy to work with. They were honest and gave stand up service. There was an issue with my first purchase and they made thing The folks at Klaben were a joy to work with. They were honest and gave stand up service. There was an issue with my first purchase and they made things right. It was appreciated greatly. More
Other Employees Tagged: Christine Klaben, Jennifer Bowen , Kenny King, Matt Moyers
May 08, 2017
Service The service center is very clean and the service writers are very professional... Also the service writer was very helpful with answering any questi The service center is very clean and the service writers are very professional... Also the service writer was very helpful with answering any questions that I asked of him.... More
May 08, 2017
Maintenance and Bluetooth phonebook issue In for the 7500 mile service. Done in a timely manner. Mike Brandvold also tried to assist with an issue with my phone which wouldn't download the t In for the 7500 mile service. Done in a timely manner. Mike Brandvold also tried to assist with an issue with my phone which wouldn't download the total phonebook from my phone to the Sync system. After trying a few things we both agreed it was a phone issue vs a Sync issue. I appreciated the attempt to resolve even tough it turned out not to be a car problem. More
May 02, 2017
Mike Bradvold is awesome he alway go the extra mile to help The work is always done right and the staff go the extra mile to help you with your problem and they always work with you too help keep your car runni The work is always done right and the staff go the extra mile to help you with your problem and they always work with you too help keep your car running good More

