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Mike Brandvold
1,036 Reviews
I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
34 yrs, 1 mo
Industry Experience
40 yrs
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
1,036 Reviews
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1036 Reviews of Mike Brandvold
September 19, 2016
Great Service, Value, and Communication I brought my 2016 F150 in for the 10K service and as always Mike and staff had a smile and ready for an efficient check in. I was promptly notified w I brought my 2016 F150 in for the 10K service and as always Mike and staff had a smile and ready for an efficient check in. I was promptly notified when my truck was done and I was on my way. I wouldn't go anywhere else for service!!! More
by Grecco Roman
Verified Customer
September 08, 2016
Why I go to Klaben Klaben has always been my choice of dealerships to get service. I moved to Georgia 4 years ago and must get my services done at my local dealership bu Klaben has always been my choice of dealerships to get service. I moved to Georgia 4 years ago and must get my services done at my local dealership but I do not get the service that Klaben provides. I set an appointment for my last visit to Ohio and purchased my new tires from Klaben in Kent! Thank you Mike and all the service department for your consistent top notch service. Your service department is what made me purchase from you instead of my local dealership. Not many people would drive to Ohio to purchaase tires ! Just shows how well you are treated. Thank you ! More
by markf2
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Christine Klaben , Dave Mott
September 07, 2016
2015 Focus Hello....My daughter had her car towed in on Saturday morning and needed a loaner ASAP because she was in a wedding and needed to get there early. We Hello....My daughter had her car towed in on Saturday morning and needed a loaner ASAP because she was in a wedding and needed to get there early. We drove up to Klaben's service dept. after the car was towed and it was a team effort to get her back on the road. Thanks to Anthony, Mike, Kyle, Joe and Loretta, she was on her way very soon and I stayed and finished the paperwork. Thank you to all! More
by BENNYJPACE
Other Employees Tagged: Joe French , Anthony Wilson, Kyle and Loretta
September 06, 2016
Easy to drop off and get repaired I lease a car because I have little time to schedule service and repairs. My one year old car needed a new clutch and they diagnosed and completed th I lease a car because I have little time to schedule service and repairs. My one year old car needed a new clutch and they diagnosed and completed the service quickly while lending me an inexpensive loaner. More
by ZENOANDREA
Other Employees Tagged: Eric Dyer
August 31, 2016
The only place we'll buy a car. We just purchased our second vehicle from Doug Carter, at Klaben Ford Lincoln in Kent. I can't really describe the anxiety I used to have about buying We just purchased our second vehicle from Doug Carter, at Klaben Ford Lincoln in Kent. I can't really describe the anxiety I used to have about buying a car. I'm sure it's probably the way many women feel about buying a car. The stereotypical attitude that you expect is for a car salesman to talk over you, or ignore you and only show your husband the car. Most likely not give you as good of a deal as they would a man... This has been the total opposite experience that I've had at Klaben. Every time I go to the dealership, they bend over backwards to take care of me. Doug and Christine have made the buying experience pleasant and easy. The service department is amazing. Mike B. always returns my call promptly, and always makes sure to get my vehicle in as quickly as possible. He's spent a lot of time on the phone with me, helping me figure out my sync system, and even helping me update my cell phone so it would work with my car. We just bought a new Ford Expedition, and we couldn't be happier. The sales team did an excellent job of working with us to give us a great trade-in value for my car and an amazing deal on our new vehicle. I will continue to purchase vehicles from Klaben, and Doug Carter. You can't put a price on great customer service. Klaben makes it a priority. More
by AltheaSugaree
Other Employees Tagged: Christine Klaben , Doug Carter
August 31, 2016
Called Me Back In Mike and Tom were very professional and attentive to my needs. They rechecked my brakes and assured me all was good. Was happy that Tom called me afte Mike and Tom were very professional and attentive to my needs. They rechecked my brakes and assured me all was good. Was happy that Tom called me after knowing I was not conform able with whether the brakes had been properly checked while car was in for the works service. So, he asked to recheck the brakes. Mike did a nice job explaining the wear of my brakes. Thanks Tom and Mike! More
by Pam Zakacs
August 29, 2016
Oil change and newbattery Great service friendly people great help did not try and sell me anything I did not need he was very honest about what I needed Great service friendly people great help did not try and sell me anything I did not need he was very honest about what I needed More
by TOPCAT81
August 23, 2016
Mike B and his team Mike and his team are great! they never let my truck leave Klaben less than 110%. I also like that Mike jokes around with me, making my experience ver Mike and his team are great! they never let my truck leave Klaben less than 110%. I also like that Mike jokes around with me, making my experience very easy. Mike also knows that I do not know much about repairs to my truck (and not to be the dumb female about trucks/cars) but Mike knows to contact my husband to discuss repairs needed. Finally Mike and his team treat you and your truck like family. they will not let you leave the lot in a vehicle they would not let their family drive off the lot in. More
by JESSANDDEAN
August 21, 2016
Best Experience Klaben has the most supportive and understanding team. For me who no very little about car it's always a pleasure going into Ford/Lincoln and not feel Klaben has the most supportive and understanding team. For me who no very little about car it's always a pleasure going into Ford/Lincoln and not feeling judged. I learn something new everyday and truly appreciate the staff. More
by jbun
August 21, 2016
Turbo replacement Mike did a great job of listening to my concerns and had the turbo system checked out. One week later, the parts were in and the turbos were replaced. Mike did a great job of listening to my concerns and had the turbo system checked out. One week later, the parts were in and the turbos were replaced. More
by BATESIE5
