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Mike C.
Refer Me
98 Reviews
Dealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
98 Reviews
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98 Reviews of Mike C.
Verified Customer
Helpful 
July 15, 2022
Excellent experience , Chris my salesman was great! He got things done! I didn’t have to spend much time there either which was hreat He got things done! I didn’t have to spend much time there either which was hreat More
by atey
Other Employees Tagged: Christopher Logan , Carmine Lofaro, Cheryl Mickens, Tiffany Smith
April 15, 2022
Had a good experience here. Started my process online and over the phone with sales manager Mike since I live 2 hours away. When I got there everythiny was ready to go. I couldn Started my process online and over the phone with sales manager Mike since I live 2 hours away. When I got there everythiny was ready to go. I couldn’t have done it without the “kids room” as my 2.5 year old daughter was able to come and stay entertained. Thanks! More
by EVIESMOM19
Other Employees Tagged: Carmine Lofaro
April 03, 2022
I hope no one needs to return their lease at this dealership. I went to DeCozen today to return my Dodge Durango. I live 40 minutes away and called before I left to make sure I didn’t needan appointm dealership. I went to DeCozen today to return my Dodge Durango. I live 40 minutes away and called before I left to make sure I didn’t needan appointment. I spoke to Maite who told me I didn’t and to just come in. When I got there, I was told by Maite I needed to see Anna to return my lease who doesn’t work Saturdays. I asked to speak to the manager and Joe came down. He told me thesame thing and Maite didn’t admit to speaking with me. Joe verified my file “ to make sure I called”. Then he said I was only on the phone for 23 seconds, so was I sure I spoke to someone. I explained that I live far away, had my wife follow me with a second car to drop the car off and that I wouldn’t make up speaking to someone. I offered to leave the car and paperwork at the dealer and come back during the week to finish paperwork. I was told I wasn’t allowed to do that because of insurance purposes. To make matters worse, I was called multiple times the past few weeks by Cheryl to get another vehicle in the past few weeks to get into a new vehicle. I told her I was going to return it and she never mentioned making an appointment either. I understand that everyone makes a mistake but no one admitted to it and had no courtesy. It’s sad because if I was buying a car, I would have 5 people helping but since I’m returning it, I was dismissed. I definitely won’t be coming here to purchase another vehicle or recommend it to any friends. More
by Awd918
Other Employees Tagged: Maite, Joe (manager)
October 27, 2021
The worst service,discriminate and races. No costumer skills. Bring my new car ,because engine light ,Bill the mechanics, al the time make fun of me. skills. Bring my new car ,because engine light ,Bill the mechanics, al the time make fun of me. More
by ekarbaum2010
Other Employees Tagged: Bill M. , Basir Alam
September 02, 2021
Excellent in every way! It is a pleasure to interact with every member of the team. I have purchased numerous Jeeps and I would never use another dealer! with every member of the team. I have purchased numerous Jeeps and I would never use another dealer! More
by ninamwells
Other Employees Tagged: Jerry C., Bill M., John Bowler, John Bukowski , Basir Alam, Carmine Lofaro, Cheryl Mickens, Tamera Petta, Tiffany Smith
July 26, 2021
HORRIBLE experience with this service department. Drop HORRIBLE experience with this service department. Drop my car off Friday for a constant front knocking sound when driving. Tony called Friday aftern HORRIBLE experience with this service department. Drop my car off Friday for a constant front knocking sound when driving. Tony called Friday afternoon and stated they didnt hear any knocking and pick up my car.. I refused and asked if can it be re-examined. They called back and said yes we heard the noise and we are changing your wheel bearings. They called at the end of Friday and stated they still heard the noise and now they are changing struts and mounts. I received my car Monday didn't even exit the parking lot and I heard the knocking. Tony and a mechanic takes the car for another test drive with me and we heard the knocking. Manger DAN stated I don't know what to tell you, cars make noise and he didn't see nothing alarming nor does he think safety is an issue. There was nothing further he can do for me. The conversation was recorded and I will be seeking a claim with arbitration. The level of INCOMPETENCE at this dealership is indescribable!! More
by Ioia02
Other Employees Tagged: Manger Dan and service agent Tony Pantagis
July 08, 2021
Very very poor communication. Left voicemails with the gm , derives managers, and sales managers. Having the same issues with the radio and the cat leaking when it rains. Have brought back to the dealership , derives managers, and sales managers. Having the same issues with the radio and the cat leaking when it rains. Have brought back to the dealership 5 times and the cars not even a year yet. The only one who responds is my sales guy. More
by h_benanchietti
Other Employees Tagged: Bill M. , Basir Alam, Cheryl Mickens, Tamera Petta, Tiffany Smith
