Mike C. | Page 4

Very easy to deal with. People were pleasant and very fair with the deal I got for buying out my lease. People were pleasant and very fair with the deal I got for buying out my lease. More

by dgs24 Verified Customer Verified Customer

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Excellent experience , Chris my salesman was great! He got things done! I didn’t have to spend much time there either which was hreat He got things done! I didn’t have to spend much time there either which was hreat More

by atey Verified Customer Verified Customer

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Excellent service and customer care. Very responsive and I thought they had my best interest at heart. Very responsive and I thought they had my best interest at heart. More

by scipio05 Verified Customer Verified Customer

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Had a good experience here. Started my process online and over the phone with sales manager Mike since I live 2 hours away. When I got there everythiny was ready to go. I couldn Started my process online and over the phone with sales manager Mike since I live 2 hours away. When I got there everythiny was ready to go. I couldn’t have done it without the “kids room” as my 2.5 year old daughter was able to come and stay entertained. Thanks! More

by EVIESMOM19 Verified Customer Verified Customer

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I hope no one needs to return their lease at this dealership. I went to DeCozen today to return my Dodge Durango. I live 40 minutes away and called before I left to make sure I didn’t needan appointm dealership. I went to DeCozen today to return my Dodge Durango. I live 40 minutes away and called before I left to make sure I didn’t needan appointment. I spoke to Maite who told me I didn’t and to just come in. When I got there, I was told by Maite I needed to see Anna to return my lease who doesn’t work Saturdays. I asked to speak to the manager and Joe came down. He told me thesame thing and Maite didn’t admit to speaking with me. Joe verified my file “ to make sure I called”. Then he said I was only on the phone for 23 seconds, so was I sure I spoke to someone. I explained that I live far away, had my wife follow me with a second car to drop the car off and that I wouldn’t make up speaking to someone. I offered to leave the car and paperwork at the dealer and come back during the week to finish paperwork. I was told I wasn’t allowed to do that because of insurance purposes. To make matters worse, I was called multiple times the past few weeks by Cheryl to get another vehicle in the past few weeks to get into a new vehicle. I told her I was going to return it and she never mentioned making an appointment either. I understand that everyone makes a mistake but no one admitted to it and had no courtesy. It’s sad because if I was buying a car, I would have 5 people helping but since I’m returning it, I was dismissed. I definitely won’t be coming here to purchase another vehicle or recommend it to any friends. More

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Guys were fast and friendly! I had to get my daughter to a doctors appointment and they were great!!! a doctors appointment and they were great!!! More

by steveclifton50 Verified Customer Verified Customer

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The worst service,discriminate and races. No costumer skills. Bring my new car ,because engine light ,Bill the mechanics, al the time make fun of me. skills. Bring my new car ,because engine light ,Bill the mechanics, al the time make fun of me. More

by ekarbaum2010 Verified Customer Verified Customer

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Excellent in every way! It is a pleasure to interact with every member of the team. I have purchased numerous Jeeps and I would never use another dealer! with every member of the team. I have purchased numerous Jeeps and I would never use another dealer! More

by ninamwells Verified Customer Verified Customer

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Just got my 4th car from Mike C. He worked with me to get me the best deal. Everyone was super helpful from the moment I walked in to the day I picked up my car. me the best deal. Everyone was super helpful from the moment I walked in to the day I picked up my car. More

by anna34 Verified Customer Verified Customer

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HORRIBLE experience with this service department. Drop HORRIBLE experience with this service department. Drop my car off Friday for a constant front knocking sound when driving. Tony called Friday aftern HORRIBLE experience with this service department. Drop my car off Friday for a constant front knocking sound when driving. Tony called Friday afternoon and stated they didnt hear any knocking and pick up my car.. I refused and asked if can it be re-examined. They called back and said yes we heard the noise and we are changing your wheel bearings. They called at the end of Friday and stated they still heard the noise and now they are changing struts and mounts. I received my car Monday didn't even exit the parking lot and I heard the knocking. Tony and a mechanic takes the car for another test drive with me and we heard the knocking. Manger DAN stated I don't know what to tell you, cars make noise and he didn't see nothing alarming nor does he think safety is an issue. There was nothing further he can do for me. The conversation was recorded and I will be seeking a claim with arbitration. The level of INCOMPETENCE at this dealership is indescribable!! More

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