Mike Carlson | Page 39

EXCELLENT Service at Elk Grove Subaru After several weeks of research I contacted several area dealerships via email for info and price. Of all of them, only Mike Carlson at Elk Grove Sub After several weeks of research I contacted several area dealerships via email for info and price. Of all of them, only Mike Carlson at Elk Grove Subaru was super fast and responsive. He understood what I expected and went straight to pricing that I was happy with, no BS, no pressure to move to a higher package model. After getting no equivalent service or offer from the others, I called him and with nothing more than an "I'm on my way" he had the car I wanted pulled up and ready. I walked in and he led me through the process with zero hassle, and no effort on my part. I was made comfortable and had some great conversation while he quickly got my deal put together. I also worked with Jeremy Remillard in finance who provided yet again more excellent service. He was personable and advised me of all my options without pressure. I had a great conversation with him while he quickly stepped through the paperwork. I was out of there with a couple of handshakes and a great experience. I would give EGS and Mike and Jeremy 6 stars if I could! More

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My 2015 Outback Spoke with Mike Carlson regarding a 2015 Outback via the internet program. Showed up without an appointment to view colors and feature etc. Though una Spoke with Mike Carlson regarding a 2015 Outback via the internet program. Showed up without an appointment to view colors and feature etc. Though unavailable, Bruce Cunningham was able to help me out. He was very knowledgeable, understood my specific needs and helped with all my questions. After a few test drives and looking at all the available external and internal options, I finally made a decision. They were able to locate the exact car I wanted within a short amount of time. Hassle free and very friendly it was an excellent experience, I will defiantly refer others to Elk Grove Subaru. More

Helpful 4

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New Subaru XV Crosstrek Excellent experience, love the car and Mike Carlson was easy to work with. Great company no pressure sells. Look forward to doing business again. Than Excellent experience, love the car and Mike Carlson was easy to work with. Great company no pressure sells. Look forward to doing business again. Thanks More

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Great buying experience. Bought my new Forester with the help of Mike Carlson. None of the usual gamesmanship you find at most dealers. He helped me find the features that w Bought my new Forester with the help of Mike Carlson. None of the usual gamesmanship you find at most dealers. He helped me find the features that were important to me, without selling me a trim model that had more than I wanted - and that I thought I'd have to buy to get what I wanted. Saved me significant $$ . A great price with no hassles! More

Helpful 5

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outback been turned down by many banks and dealership! gave elk grove subaru a shot, i was shock !MIke Carlson gave me a 2015 outback simple as that. great bu been turned down by many banks and dealership! gave elk grove subaru a shot, i was shock !MIke Carlson gave me a 2015 outback simple as that. great buyng experienced ever. i thought it only happen in the movie. highly recomended to everyone. More

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New Subaru Impreza This is our 4th Subaru and our 3rd from Elk Grove Subaru. Our first experience with Elk grove was great and this experience was equally great. Mike wa This is our 4th Subaru and our 3rd from Elk Grove Subaru. Our first experience with Elk grove was great and this experience was equally great. Mike was very helpful, works with us on getting the right car from a dealer trade, we got the right price and a great trade. The finance team were very efficient and didn't hard sell the extras, overall very happy and will be back for our next car! More

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Outstanding We have found our New Car Home. We'll not be going anywhere else for a new car! Everyone we worked with was the best I've ever dealt with. We have found our New Car Home. We'll not be going anywhere else for a new car! Everyone we worked with was the best I've ever dealt with. More

Helpful 4

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Trucker Jeff Thank you very much for a hassle free car purchase I am so happy!. Love the car also really nice empresa thanks to the whole team Thank you very much for a hassle free car purchase I am so happy!. Love the car also really nice empresa thanks to the whole team More

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John Tran & the whole gang were awesome Stopped by with the kids to check out the new 2015 Outback, trying to determine if I should get a used one or a new one. John Tran casually introduce Stopped by with the kids to check out the new 2015 Outback, trying to determine if I should get a used one or a new one. John Tran casually introduced himself and listened very well to me. I didn't feel any pressure at all, he really was just answering my questions. In the end I was more sure than ever about wanting a pre-2015 Outback, and he negotiated a price for a new 2014 very nicely to what we could actually afford. I appreciated how he didn't hassle me about anything, and was patient with my rambunctious kids. Definitely had a good experience, and after our other car's lease is up I think we'll head back. More

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Customer This was the beat experience from start to finish! I knew what car I wanted and Mike located it and had it ready in less than 24 hours. Thank you!! This was the beat experience from start to finish! I knew what car I wanted and Mike located it and had it ready in less than 24 hours. Thank you!! More

Helpful 4

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