Mike Castori

Very thorough and professional. Communication could be better Answered all of my questions. Never got the promised wash Communication could be better Answered all of my questions. Never got the promised wash More

by noemail789 Verified Customer Verified Customer

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Good service, and comunicative staff. Completed repair in one day. Called when the vehicle was ready Completed repair in one day. Called when the vehicle was ready More

by Damian Piquera Verified Customer Verified Customer

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Had an appointment but still had to wait a while to be helped. Then charged me $1000 to solder 3 wires. Then there were a bunch of screws missing when they put the trim panel back. helped. Then charged me $1000 to solder 3 wires. Then there were a bunch of screws missing when they put the trim panel back. More

by Damian Piquera Verified Customer Verified Customer

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Mike was very professional and efficient with my service. For the first time in my life a car warranty paid off. For the first time in my life a car warranty paid off. More

by Dean Verified Customer Verified Customer

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Great customer service. Everyone had a smile there. They were ready to assist in anyway Everyone had a smile there. They were ready to assist in anyway More

by Mike Lemm Verified Customer Verified Customer

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Would not change anything. Service was great. Now that I have to think about it since after write 15 words minimum the wait time was a little bit long and I think they should Service was great. Now that I have to think about it since after write 15 words minimum the wait time was a little bit long and I think they should make fresh cookies for people waiting for service. More

by scottl6 Verified Customer Verified Customer

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my car has a factory recall for the leak coming in from the rain either in the light or the window. This place actually told me that my frame was bent so they couldn't seal it. That makes no sense I am the the rain either in the light or the window. This place actually told me that my frame was bent so they couldn't seal it. That makes no sense I am the original owner,of this vehicle. Its never been in accident so how would the frame be bent. I hate when people flat out lie to me. I will never advise any of my clients, friends, or family to do any business with this dealership. This is my third Ram purchase so I know these vehicles well. More

by Overnitecelebent Verified Customer Verified Customer

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Mike, was great to deal with. Very polite, friendly and helpful. Cashier was also very polite and helpful. Very polite, friendly and helpful. Cashier was also very polite and helpful. More

by Steve Verified Customer Verified Customer

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How does this place consistently miss the little things? Brought the jeep in for ANOTHER recall. Was told the Jeep was filled with Nitro and to give it a few miles lights will go off. One week later tires a Brought the jeep in for ANOTHER recall. Was told the Jeep was filled with Nitro and to give it a few miles lights will go off. One week later tires are all at the same PSI it was when it was brought in. Two times prior they couldn’t reset the oil change due light. Cmon guys. It’s no secret that Jeep is struggling to sell and the resale values are in the garbage, yet they can’t do what they can to make sure the car is ready to go? My lease is up in a year and we will not be going back to a Jeep product or this dealership. More

by bryan.elwell Verified Customer Verified Customer

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Mike Castori is exceptional. Great communication and got the work done quickly. Would recommend him for service for anyone that’s looking for quick and reliable service. Great communication and got the work done quickly. Would recommend him for service for anyone that’s looking for quick and reliable service. More

by autodealmaker Verified Customer Verified Customer

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