Mike DeLong | Page 4

Had a very good experience at the Alma Ford dealership. My wife and I bought our car from Mike Delong and he was amazing helping us out. The sales team has definitely gone to great lengths to make sure we My wife and I bought our car from Mike Delong and he was amazing helping us out. The sales team has definitely gone to great lengths to make sure we were happy with our experience. I will be going back there for my next car. More

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The staff at Alma Ford made my dream come true. The staff treats you like family. Very friendly and helpful on the Shelby GT 500. Thanks to Mike for all the information he has given Dan and I. The staff treats you like family. Very friendly and helpful on the Shelby GT 500. Thanks to Mike for all the information he has given Dan and I. It was worth the hour and half trip out there and would recommend family and friends to shop there. Thank you Mike and the whole staff!! More

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I was looking to upgrade and upsize my vehicle. Mike DeLong and Abbey were so easy to work with, and along with the managers at the dealership- we were able to get a car and a payment I am more tha Mike DeLong and Abbey were so easy to work with, and along with the managers at the dealership- we were able to get a car and a payment I am more than happy with. Mike made the process so easy, and worked hard to find me the right car! One of the best around, and I will recommend him to anyone who is the market for a vehicle. More

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Alma Ford was able to get me into a 2021 Ford Bronco - no one else in Michigan could even come close to service, price, and value. Excellent buying experience! one else in Michigan could even come close to service, price, and value. Excellent buying experience! More

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My salesperson was Lyndsie, and though she was nice I was not impressed with her follow through. The car I was interested in was not on the lot and she was supposed to contact me as soon as it returned so I not impressed with her follow through. The car I was interested in was not on the lot and she was supposed to contact me as soon as it returned so I could test drive it. I decide to drive past the lot and check if its back after not hearing anything, and its parked back in the sales lot by the road. Another salesperson, Mike, helped me as Lyndsie wasn't even there when I arrived. The worst part is I requested the loan to be put with the my CU. Was reassured that could and would be done, I didn't even think to look at the paper more closely (so a little my fault as well for assuming they did what they said) and they put me with another credit union. So a bit of a headache and a couple additional fees later... I got the loan switched to my CU. Emailed Lyndsie about the issue... and apparently she did not think it warranted a response. That is where I lost all respect or desire to work with her again. The manager, Ed, there was awesome and worked with us really well on the trade-in and making the final number work for us. He was very pleasant and upbeat overall. I wouldn't say I wouldn't go back to Alma Ford, I just wouldn't go back to Lyndsie. More

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Everybody there is very friendly and helpful. My salesman was Mike and if anybody is looking for a new vehicle I suggest going to him. I’d definitely rate the dealership and Mike 5/5 stars! was Mike and if anybody is looking for a new vehicle I suggest going to him. I’d definitely rate the dealership and Mike 5/5 stars! More

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Very happy with the salesman Michael DeLong. He was very helpful and knowledgeable about the car we purchased. We definitely will be going back to Alma Ford. We will definitely recommend to our family and f helpful and knowledgeable about the car we purchased. We definitely will be going back to Alma Ford. We will definitely recommend to our family and friends to go to Alma Ford. More

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Very friendly staff. Made sure we were happy with our purchase. Love the free oil changes for life deal!! And the lifetime powertrain warranty, very satisfied so far!! purchase. Love the free oil changes for life deal!! And the lifetime powertrain warranty, very satisfied so far!! More

by tbushre10 Verified Customer Verified Customer

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Good experience considering all that is going on right now! Staff was super helpful and went out of their way to help make things easier for my family. now! Staff was super helpful and went out of their way to help make things easier for my family. More

by nicholas.mckee81 Verified Customer Verified Customer

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Buying During Covid19 These guys made car shopping in a difficult time well worth it. Everyone at the dealership worked great as a team through multiple phone conversation These guys made car shopping in a difficult time well worth it. Everyone at the dealership worked great as a team through multiple phone conversations. They coordinated calls and made sure all my needs were met. I would highly recommend purchasing another vehicle from them again. They even DELIVERED the car to me and I live 2hrs away!!! More

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