My name is Mike Dunlap, I have been in the customer service business for nearly 30 years now. Over 20 years in the auto industry. I enjoying reviewing options with customers and answering their questions in order for them to make an informed decision. I drive from Marysville to Westerville daily so I can work with the great team at Roush Honda. I believe that the people make all the difference in the buying experience no matter what the product is. Please let me know if I can be of assistance.
Read moreIndustry Experience
27 yrs, 10 mos
318 Reviews
Write a Review318 Reviews of Mike Dunlap
November 30, 2022
If I could give Roush Honda 10 stars I would. I called and spoke with Jim Hartsook. I told him my unique situation and what I was looking for. He had me complete an application online and within I called and spoke with Jim Hartsook. I told him my unique situation and what I was looking for. He had me complete an application online and within the hour called back to tell me I was approved. Once I got to the dealership, I worked with Brandon. Brandon was nothing short of amazing. Very nice, very professional, he made the car purchasing experience very easy. In the Finance department I worked with Mike. Mike explained all of the documents making sure that I completely understood what I was signing. I never felt pressured to add on the additional warranty (although I did add it on. It was a great deal). My experience with Roush was probably the best experience I ever had with regard to purchasing a new car. I would absolutely recommend that anyone looking to buy their first or next car call Roush Honda. They are the epitome of excellent customer service. KUDOS!!!! More
Other Employees Tagged: Jim Hartsook, Brandon Blair
November 30, 2022
Got to say, Mr. Rodney was a big help on the process, not only did he show professionalism but he also showed character and was very personable, no one wants a robot Rodney was a big help on the process, not only did he show professionalism but he also showed character and was very personable, no one wants a robot as a dealer so major relief. Also Mike Dunlap also very helpful and personable but Overall great experience. These two make me look forward to returning for the next car. Now everyone reading this high-five time to start passing out raises. More
Other Employees Tagged: Rodney James
November 29, 2022
I cannot say enough about Roush Honda and Otis Tate! He goes above and beyond every time to make sure I get the car I need. Thank you so much for everything, and we will be back! He goes above and beyond every time to make sure I get the car I need. Thank you so much for everything, and we will be back! More
Other Employees Tagged: Otis Tate
November 17, 2022
The car economy isn’t that great right now but they really try to work with you here. Angel helped out a ton really try to work with you here. Angel helped out a ton More
Other Employees Tagged: Angel Milanov, Steven Dewberry
November 08, 2022
Wonderful experience from the time we walk in right thru the delivery process. One of the easiest car leases I ever obtained The car was delivered in one week from the time we said yes to the lease. Jan Wi the delivery process. One of the easiest car leases I ever obtained The car was delivered in one week from the time we said yes to the lease. Jan Wilkins our salesperson kept us informed just as promised. She was excellent to work with. She was able to meet our needs on pricing and delivered the car in a timely manner. Jan went over all the features with us, and help program our phones and other items. We plan to see her again when its time for a new lease. The finance manager Mike really made this the easiest lease we ever obtained. This is a great Employee Owned Company More
Other Employees Tagged: Janly Wilkins
November 04, 2022
I had a wonderful experience at Roush Honda and would highly recommend them. Angel and Mike made the process quick, painless, and easy to understand and I am very happy with my new car! highly recommend them. Angel and Mike made the process quick, painless, and easy to understand and I am very happy with my new car! More
Other Employees Tagged: Angel Milanov, Brandon Blair
October 29, 2022
Jordan made this a easy and fast experience and was very welcoming and helpful and gave us the best welcoming and helpful and gave us the best More
Other Employees Tagged: Jordan Smith
October 24, 2022
I have purchased multiple cars from Angel at Roush Honda and it is always a pleasant car buying experience. No pressure, great communication and always friendly. and it is always a pleasant car buying experience. No pressure, great communication and always friendly. More
Other Employees Tagged: Tim Senek, Angel Milanov, Mesiah Smith , Andy Panchal
October 15, 2022
Amazing and smoothly. More patience with me since I have a hectic work schedule. Loving going there because I just picked the fifth vehicle from this dealership! Miss J More patience with me since I have a hectic work schedule. Loving going there because I just picked the fifth vehicle from this dealership! Miss Jeffrey Hape (he’s retired) Big thanks to Otis Tate to get things done especially making phone calls! Helped a lot for me….. Give him 100 stars!! More
Other Employees Tagged: Tim Senek, Otis Tate, Kyln Mitchell , Jeffrey Hape. He retired on 9/30/2022.
September 20, 2022
Not pushy, friendly make feel at ease, friendly. If ever have thaw need for a vehicle, I would go back If ever have thaw need for a vehicle, I would go back More
Other Employees Tagged: Angel Milanov