Dealership Experience
5 yrs, 7 mos
227 Reviews
Write a Review227 Reviews of Mike Duquette
May 18, 2026
The salesman sent me on a test drive alone never did a walk around of feature s never opened the hood said a coworker traded the truck in but wasn't there to ask him questions he and his slick gm .sent walk around of feature s never opened the hood said a coworker traded the truck in but wasn't there to ask him questions he and his slick gm .sent me home on dealer plate next day rushed into finance should have listened to my instincts but really liked the truck when I was done a half assed recon was done on the truck .it was raining I left and a few days passed I noticed the truck wasn't level I went to service dept they measured each side said there was nothing wrong with the air ride system and I must have stopped it mid cycle never got in tried etc sent me on my way. It continues to be sluggish and occasionally leans down on driver's side front..I was sold a complete bumper to bumper warranty still no contact or paperwork from company only a card with options on it every time I take it to the car wash more and more spots show up I took it to service dept and was again no interest shown clearly a your problem attitude. Tech actually said it pine pitch and pointed out a small dent on the hood stating it was from an acorn and this has nothing to do with them..I asked what about the warranty I bought and I took delivery in the rain can they try to buff it he replied ya we offer a platinum recon for 299 ... are you kidding. I left at no point did anyone show concern understanding or like my business mattered it was too bad so sad. I left went to another.business who confirmed it was tree sap and stated wax was heavily applied to cover this up and that's why you see more and more each time.there are 100s of spots looks like a dalmatian. I paid a lot of money and feel a con was played to get rid of this truck very poor customer service and shady.Also I brought up the employee that supposedly traded it NO ONE knew him and he's never there. Regardless ..now I have to pay to repaint the hood of this truck so there's your rating this dealer is horrible sneaky liars and did I mention my 2 visits I contacted my salesman who blew me off sent the call to service and ignored me when he saw me there....never again enjoy my money More
Other Employees Tagged: Tyler Sapochetti, Aaron Goodwin, Kyle Rugh, Mike Wing
May 08, 2026
They go above and beyond to get me what I needed. They do as they say. They do as they say. More
Other Employees Tagged: Tyler Sapochetti
May 07, 2026
I literally drive from 3 states away to get our vehicle serviced there. Always honest, always have our backs and try their best. I really appreciate them and their business ethics and great work. serviced there. Always honest, always have our backs and try their best. I really appreciate them and their business ethics and great work. More
Other Employees Tagged: Mike Wing , Ben
April 15, 2026
Mike is awesome! I will continue to come back to Hilltop Chevy for future purchases because of his great service. I will continue to come back to Hilltop Chevy for future purchases because of his great service. More
Other Employees Tagged: Tyler Sapochetti, Kyle Rugh
April 15, 2026
HIGHLY would recommend! Mike was awsome! Very knowledgeable! The only dealership that treats customers like family! Mike was awsome! Very knowledgeable! The only dealership that treats customers like family! More
Other Employees Tagged: Tyler Sapochetti, Bob Neely, Matt Prewitt, Aaron Goodwin, Kyle Rugh, Mike Wing
February 27, 2026
Mike was great! Enjoyed working with him. He explained all the options of our new Equinox . We are very pleased with our purchase! Enjoyed working with him. He explained all the options of our new Equinox . We are very pleased with our purchase! More
Other Employees Tagged: Tyler Sapochetti
February 16, 2026
Mike Duqette was fantastic, extremely helpful. Most of the staff I dealt with were great! Most of the staff I dealt with were great! More
Other Employees Tagged: Tyler Sapochetti, Bob Neely, Matt Prewitt
February 11, 2026
Excellent service! ! We will continue to bring our vehicles and recommend them to everyone. Great Job! ! We will continue to bring our vehicles and recommend them to everyone. Great Job! More
Other Employees Tagged: Bob Neely, Matt Prewitt, Mike Wing

