Mike Feinstein
Mike Feinstein at Lou Fusz Kia

Mike Feinstein | Page 9

General Manager

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
103 Reviews
4.9

103 Reviews

Write a Review

103 Reviews of Mike Feinstein

December 25, 2019

Dealership Rating
Employee Rating

I came looking for a new vehicle Even though I showed up later than the time I picked , I was greeted and shown everything to make my decision. Everyone involved in my purchase proved More

by G Holmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Wands , Nichole Medsker, Kris Portnoy

Feb 24, 2020

Lou Fusz Kia responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

November 26, 2019

Dealership Rating
Employee Rating

Best Service Team I have been using the Lou Fusz Service Team for 20 years. I have been with them from the time that they were at Lindbergh and Manchester Road in the t More

by TGTOLLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Jared Kloempken, Andrew Stumm , Kevin Derleth, Zack Lentz, Nicci Pollard, Lucas Sellers, Cody Nevins, Sam Day

Feb 24, 2020

Lou Fusz Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

November 11, 2019

Dealership Rating
Employee Rating

Fantastic! No hassle process. Staff was very friendly and made the entire process very quick and easy. Would definitely recommend them to any friends and family looking to purchase More

by kara_m_roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Jared Kloempken

Feb 24, 2020

Lou Fusz Kia responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

November 01, 2019

Dealership Rating
Employee Rating

Excellent The process of buying my car was quick and easy and I would recommend to others to come and purchase a new car. Everyone was nice More

by nacinstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Portnoy, Rachael Roemer, Whitney

Feb 24, 2020

Lou Fusz Kia responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

October 30, 2019

Dealership Rating
Employee Rating

Amazing We had a great experience with Crystal Cody! It was a quick and easy process. I was in and out within 2 hours from start to finish! More

by kdykes45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Crystal Cody, Rachael Roemer

Feb 24, 2020

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

October 08, 2019

Dealership Rating
Employee Rating

Exceeded Expectations Andrew Cohen outstanding - Sales - along with the Lou Fusz staff accomplished a very happy Customer now client driving off in a Sportage EX—Thank You! More

by PAFRAZ10
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard , Crystal Cody, Rachael Roemer, Andrew Cohen

Feb 24, 2020

Lou Fusz Kia responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

September 26, 2019

Dealership Rating

Very Dissatisfied Customer I had my car service this past Saturday.The parts was under $300.00 and the Labor Cost was $800.. l think I was over charged and Been a loyal customer More

by LSA3710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Zack Lentz

September 16, 2019

Dealership Rating
Employee Rating

Great service The staff is truly amazing and always very accommodating. I always get the greatest personalized service. I would recommend to all my friends and fami More

by queenb765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Zack Lentz, Nicci Pollard

Feb 24, 2020

Lou Fusz Kia responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

September 07, 2019

Dealership Rating
Employee Rating

Not good. Repair was incomplete. Car was sent out without oil. Overcharged and have to wait up to month for disbursement. 1 out of 3 timrs have to return to get More

by pellarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Larry Haywood , Kevin Derleth, Zack Lentz, Zack a service person

September 06, 2019

Dealership Rating
Employee Rating

Good hands I am always in good hands with the service department at Lulu fuse I don’t have to worry about anything which is wonderful I am always in good hands More

by mrsb3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Derleth, Nichole Derleth, Kris Portnoy

Feb 24, 2020

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

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