Mike Feinstein | Page 8

Five star service every time. This is why I keep buying kia as well as my family. Michael Feinstein and his staff make you feel like family. kia as well as my family. Michael Feinstein and his staff make you feel like family. More

by VOYLESDEREK Verified Customer Verified Customer

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Awesome! Every visit to the Lou Fusz Kia store is wonderful! They have a great staff that makes the experience easy and quick! I will keep coming back! Every visit to the Lou Fusz Kia store is wonderful! They have a great staff that makes the experience easy and quick! I will keep coming back! More

by KR Verified Customer Verified Customer

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Worst dealership I’ve ever dealt with. I have tried for weeks to obtain the documents I need to file a gap claim. After about three weeks of back and forth I still have yet to receive the needed documents weeks to obtain the documents I need to file a gap claim. After about three weeks of back and forth I still have yet to receive the needed documents. Originally when I went into the dealership to speak with someone Kris, took my name down ... but as he was spelling it he didn’t do it correctly. I tried To correct him, and he replied “ I know I spelled It wrong but I know how to say it.” COMPLETELY disrespectful. I’ve called corporate 3x and STILL I’m dealing with this. I haven’t been contacted by the General Manager even after multiple complaints. This is a horrible place to go to if you want to be treated with respect, and ease. Also, I asked Jared about my car pass being cancelled he said it couldn’t be, I asked Online through the text an employee portal and Josh said it can be. Smh, the worst dealership customer service I’ve encountered by far. More

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The service department is the best! U make appointment show up at that time ! They take your car right then!! No waiting etc! Zack met me at my arrival and explained everything that will be performed! And show up at that time ! They take your car right then!! No waiting etc! Zack met me at my arrival and explained everything that will be performed! Andy even met me while waiting too make sure I was kept informed of my service and I answered Yes! Top Notch department! Thanks! Also Mike F even stop and said hello More

by frgbahr Verified Customer Verified Customer

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I absolutely love my car! Each person I dealt with at Lou Fusz Kia was extremely helpful and I could not be any happier with how everything turned out! Fusz Kia was extremely helpful and I could not be any happier with how everything turned out! More

by maggiehenak5 Verified Customer Verified Customer

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Lou Fusz Kia is my favorite dealership from top to bottom! Great sales, great service. They are so willing to help you in any way! bottom! Great sales, great service. They are so willing to help you in any way! More

by R hill Verified Customer Verified Customer

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Terrible. Terrible. Terrible. Fixed my car four times. Still not right. I could do Better with a spray paint can. Four months later I’m still not satisfied and they don’t care. Literally worst follow up, Still not right. I could do Better with a spray paint can. Four months later I’m still not satisfied and they don’t care. Literally worst follow up, management and customer service I’ve ever seen!!!! Steer clear!! More

by eagantime Verified Customer Verified Customer

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Great Service Experience was easy, stress free, provided options and answered all of our questions. We were in and out in under 2 hours. Did not feel rushed, demons Experience was easy, stress free, provided options and answered all of our questions. We were in and out in under 2 hours. Did not feel rushed, demonstrated the car well for ease of use. More

by Kathy L Verified Customer Verified Customer

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Great experience! We had a great experience with the employees at Lou Fusz Kia! All the employees were super helpful & very knowledgeable. We are super happy with the We had a great experience with the employees at Lou Fusz Kia! All the employees were super helpful & very knowledgeable. We are super happy with the car we purchased and plan to return to this dealer for our next car. I would recommend Lou Fusz Kia to friends/family! More

by egramann Verified Customer Verified Customer

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Stopped by randomly for a quote not expecting much. Sales Rep. Jake Degenhardt met me at the door and was extremely helpful! I was looking for a generic quote without details but he narrowed it down Sales Rep. Jake Degenhardt met me at the door and was extremely helpful! I was looking for a generic quote without details but he narrowed it down with good questions and he was able to provide me with some numbers. I shopped around and found his quote to be the best but didn’t think it would hold up once I got there to actually get a car go over everything. He was a man of his or word and we left with a car within an hour or so! Can’t say enough about Jake and the Finance Rep. Joe Shepard for the service, communication, and experience! More

by ryank75 Verified Customer Verified Customer

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