Mike Felix | Page 3
Used Car Manager
Luther Brookdale Chrysler Jeep Dodge RAM
8188 Brooklyn Blvd.
Brooklyn Park, MN 55443
I've been in the auto industry since 1986 and have seen a lot of changes. Todays buyers have a wealth of information and are now on much more level playing field when it comes to vehicles values and fair prices. This gives our customers a easier and faster purchase process than in the past and the Luther philosphy makes this even better.
Read moreSpecialties & Trainings
Expert Certified 2021
81 Reviews
Write a Review81 Reviews of Mike Felix
May 02, 2023
This is the second truck i've leased, from start to finish the whole procees was very quick and convenient, great job by all involved, thanks!! Paul finish the whole procees was very quick and convenient, great job by all involved, thanks!! Paul More
Other Employees Tagged: Chad Feist, Bill Johnson
April 30, 2023
They took care of my customer requests and needs. Sold me a 2019 Dodge Charger "fully loaded" with all the technology that I could ever dream of! Ask for Jenn or Chad and they will definitely tak Sold me a 2019 Dodge Charger "fully loaded" with all the technology that I could ever dream of! Ask for Jenn or Chad and they will definitely take great care of you!!! More
Other Employees Tagged: Scott Hanson , Nakrumah "King" Young, Jenn & Chad
April 27, 2023
Chad got me into the right vehicle that fit all my needs. He listened and made sure I got the best deal! He listened and made sure I got the best deal! More
Other Employees Tagged: Brett Bakken , Chad Feist
April 18, 2023
They need to understand the meaning of customer service. I waited for 2+ hours when my loan had already been approved by my bank but Andre insisted that I do it his way. He told me that banks don't unders I waited for 2+ hours when my loan had already been approved by my bank but Andre insisted that I do it his way. He told me that banks don't understand car loans and that's all that car dealerships do. Pretty sure banks know and understand car loans! While I waited for 2+ hours, I was not offered a beverage or anything. I was very sick and just wanted to go home. Was sent home with less than 1/4 tank of gas. The wiper blades on front and back were never checked to see if they were in good condition. I also called Mike and left him a couple of messages to return my call and never did. I finally asked the receptionist to connect me to him directly. When I finally got to speak to him on the phone, he had never even checked to see I had called or listened to my voicemail. If he hadn't listened to mine, who else did he not listen to voicemails or return calls. After finally being able to speak with Mike, I finally felt heard. He fixed my wipers and put in a full tank of gas along with putting in a service order to fix my heated steering wheel. But it shouldn't have taken that long. Those things should've been done right away. That is what good customer service is. More
Other Employees Tagged: Brett Bakken , Andre Bradford
March 23, 2023
This guys are amazing they help me and get me what I really was looking for. Thank you really was looking for. Thank you More
Other Employees Tagged: Jordan Lorence
March 23, 2023
This my second vehicle that I purchased. Very happy with both vehicles. The hole experience was awesome. Very happy with both vehicles. The hole experience was awesome. More
Other Employees Tagged: Scott Hanson , Chad Feist
February 19, 2023
Easy fun experience. My Wiley and team made me feel welcomed and taken care of My Wiley and team made me feel welcomed and taken care of More
Other Employees Tagged: Scott Hanson, Chris Brown , Jaime Reese, Jamerson Robertson, Victor Wiley
January 20, 2023
Front desk person was awesome. Jordan was very knowledgeable. All personnel I encountered were friendly and helpful. Jordan was very knowledgeable. All personnel I encountered were friendly and helpful. More
Other Employees Tagged: Chris Brown, Jordan Lorence , Nakrumah "King" Young
January 17, 2023
My Sales Associate was Very Friendly and Knowledgeable. The Finance Department was Fantastic!! Would Recommend!!! The Finance Department was Fantastic!! Would Recommend!!! More
Other Employees Tagged: Jason Wiese, Mariana Russell , Michael O'Halloran
December 29, 2022
Everyone was very helpful and friendly! Great test drive and love the new vehicle! Will be back for the next one! Great test drive and love the new vehicle! Will be back for the next one! More
Other Employees Tagged: Jordan Lorence , Freddie