Mike Felix
Mike Felix at Luther Brookdale Chrysler Jeep Dodge RAM
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Mike Felix | Page 3

Used Car Manager

Luther Brookdale Chrysler Jeep Dodge RAM

8188 Brooklyn Blvd.
Brooklyn Park, MN 55443

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4.8
81 Reviews

I've been in the auto industry since 1986 and have seen a lot of changes. Todays buyers have a wealth of information and are now on much more level playing field when it comes to vehicles values and fair prices. This gives our customers a easier and faster purchase process than in the past and the Luther philosphy makes this even better.

Specialties & Trainings

Expert Certified 2021

4.8

81 Reviews

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81 Reviews of Mike Felix

May 02, 2023

Dealership Rating
Employee Rating

This is the second truck i've leased, from start to finish the whole procees was very quick and convenient, great job by all involved, thanks!! Paul More

by PRRNEYORE
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Chad Feist, Bill Johnson

May 05, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

We are so glad we could take care of all of your needs at Luther Brookdale Chrysler Jeep Dodge Ram. Thank you for giving this feedback; we will be sure to share it with the team! Regards, The Team at Brookdale Chrysler

April 30, 2023

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Employee Rating

They took care of my customer requests and needs. Sold me a 2019 Dodge Charger "fully loaded" with all the technology that I could ever dream of! Ask for Jenn or Chad and they will definitely tak More

by Joebee
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Scott Hanson , Nakrumah "King" Young, Jenn & Chad

May 03, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Regards, The Team at Brookdale Chrysler

April 27, 2023

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Chad got me into the right vehicle that fit all my needs. He listened and made sure I got the best deal! More

by Karissa Feist-Curtis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Bakken , Chad Feist

May 02, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, The Team at Brookdale Chrysler

April 18, 2023

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They need to understand the meaning of customer service. I waited for 2+ hours when my loan had already been approved by my bank but Andre insisted that I do it his way. He told me that banks don't unders More

by staceylynnae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brett Bakken , Andre Bradford

Apr 21, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

We appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Regards, The Team at Brookdale Chrysler

March 23, 2023

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Employee Rating

This guys are amazing they help me and get me what I really was looking for. Thank you More

by None
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Lorence

Mar 28, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Regards, The Team at Brookdale Chrysler

March 23, 2023

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This my second vehicle that I purchased. Very happy with both vehicles. The hole experience was awesome. More

by lyle71demon
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Hanson , Chad Feist

Mar 28, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Regards, The Team at Brookdale Chrysler

February 19, 2023

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Employee Rating

Easy fun experience. My Wiley and team made me feel welcomed and taken care of More

by leoncarter773
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Hanson, Chris Brown , Jaime Reese, Jamerson Robertson, Victor Wiley

Feb 23, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, The Team at Brookdale Chrysler

January 20, 2023

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Front desk person was awesome. Jordan was very knowledgeable. All personnel I encountered were friendly and helpful. More

by btollg
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Brown, Jordan Lorence , Nakrumah "King" Young

Jan 25, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for this amazing review! We really appreciate your business. Regards, The Team at Brookdale Chrysler

January 17, 2023

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My Sales Associate was Very Friendly and Knowledgeable. The Finance Department was Fantastic!! Would Recommend!!! More

by ljtoonen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Wiese, Mariana Russell , Michael O'Halloran

Jan 20, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, The Team at Brookdale Chrysler

December 29, 2022

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Employee Rating

Everyone was very helpful and friendly! Great test drive and love the new vehicle! Will be back for the next one! More

by haleykellar87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Lorence , Freddie

Jan 04, 2023

Luther Brookdale Chrysler Jeep Dodge RAM responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Regards, The Team at Brookdale Chrysler

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