Mike Hana
Mike Hana at Victory Toyota of Brook Park

Mike Hana | Page 31

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
not yet
rated
441 Reviews

Dealership Experience

14 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

not yet
rated

441 Reviews

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441 Reviews of Mike Hana

June 14, 2020

Dealership Rating
Employee Rating

Fantastic visit at Metro from Terri greeting me & Mike who helped with explaining/accessing car, Glenn fixing it, & Ken shuttling me. Thanks to all of you! More

by luisa.f
Recommend Dealer
Yes

Other Employees Tagged: Terri, Glenn, Ken 5 stars each

Jul 07, 2020

Victory Toyota of Brook Park responded

All hands on deck for this visit! Thank you for the kind words.

June 11, 2020

Dealership Rating
Employee Rating

Great customer service, i drove all the way from MI to ohio. And the car i got was smoother than i expect. Ask for MIKe when ever you visit More

by JACNANY202005
Recommend Dealer
Yes
Jul 07, 2020

Victory Toyota of Brook Park responded

Thank you for making the trip and we are glad your vehicle is outperforming your expectations.

May 31, 2020

Dealership Rating
Employee Rating

Sequoia repair job The repair job was perfumed great as usual. This is why i continue to but all my cars at Metro and keep going back for service. More

by Nick G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2020

Victory Toyota of Brook Park responded

We love hearing this! Thank you for the loyalty.

May 10, 2020

Dealership Rating
Employee Rating

Fast and easy service. I've been a Metro Toyota customer over 20 years. Great service and pleasant staff and salespeople like Jim Greenfield in sales and Mike Hana in servi More

by THOMNYCBOY
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield

Jul 08, 2020

Victory Toyota of Brook Park responded

Cheers to the next 20 years! Thank you for being a loyal customer for over 2 decades. We appreciate it and thanks for being apart of the Metro Toyota Family.

April 23, 2020

Dealership Rating

Great Service I arrived at the dealer at my scheduled time and was greeted immediately. They were able to take care of my repair quickly and accurately. More

by raffcycles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Dominic Theodore, Joe Rogers , Sarah Byrne, Maggie Colan

April 20, 2020

Dealership Rating
Employee Rating

Very pleasant experience. Very informative about everything. They put no pressure on you. Explain everything. They work with you to get you the best deal possible. The service department is phenomen More

by Mouse4022
Recommend Dealer
Yes

April 13, 2020

Dealership Rating
Employee Rating

Great first experience, very friendly hope to do business again. Fond what we were looking for really quick and easy, all in all it was a good day! More

by LillianPerish
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins , Gary "CAP" Capper

March 17, 2020

Dealership Rating
Employee Rating

The work done fixed the problem, but created possibly a secondary problem with the electrical system. Tried calling but no one will call us back. More

by psimonek
Recommend Dealer
Yes

February 25, 2020

Dealership Rating
Employee Rating

Sam he’s a very helpful person and he makes everything easy for his customers metro toyota should be glad to have a salesman like sam Thank you sam again More

by Moe
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim

Feb 25, 2020

Victory Toyota of Brook Park responded

Sam is wonderful to work with and we're happy you think so too. Thank you for your wonderful review and thank you for choosing Metro Toyota.

February 19, 2020

Dealership Rating
Employee Rating

Metro Toyota was amazing! I would recommend them to anyone needing a car. My customer service experience at Metro Toyota was beyond amazing when I went to get my car serviced. More

by PLLAPA
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee, Dominic Theodore, Joe Rogers , All the employees

Mar 02, 2020

Victory Toyota of Brook Park responded

Thank you for your kind review for our Service Department. We appreciate your feedback.

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