Mike Harlow | Page 15

Great service Mike had me in and out within the time he had said it would take to exchange the battery.Mike was very helpful. had said it would take to exchange the battery.Mike was very helpful. More

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Compared to my prior dealer,I feel as though I am in Heaven when I visit this dealership.Mike is very professional and courteous.He always refers to me as Ms. Scott,not by my first name like so my other Heaven when I visit this dealership.Mike is very professional and courteous.He always refers to me as Ms. Scott,not by my first name like so my other companies and I like the fact that he does that as I am 64 yrs. young and feel that I have earned that respect. Upon being serviced it is always timely and my car is always clean.Everything is explained to me up front as well as the cost,so there are no surprises.The waiting room is always clean.I love this dealership and the service.Never a problem. More

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Top notch service. I use this dealership for my maintenance as well as free car wash since I purchased the car here. Always friendly, fast and clean dealership. I would definitely recommend this maintenance as well as free car wash since I purchased the car here. Always friendly, fast and clean dealership. I would definitely recommend this dealership to friends and family. More

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We have followed Mike Harlow and the service staff to Clarendon Hills following their move from the Lisle site - which is actually quite a bit farther from our home. This fact alone speaks to the experi Clarendon Hills following their move from the Lisle site - which is actually quite a bit farther from our home. This fact alone speaks to the experience we have had with their service. We recently have had body detail work completed on our Infiniti FX45. The work was very well done and was completed in a very timely manner. There remains little or no trace of the paint scratches, chipping and paint crackle which necessitated the work. Regarding the price experience this is an overall issue with Infiniti corporate's parts pricing rather than a comment on pricing at this location. More

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Servicing my QX56 is so easy! Mike Harlow has been my service representative for many years and his excellent service is consistent every time. He delivers 110% and is a pleasure to deal with. One big re service representative for many years and his excellent service is consistent every time. He delivers 110% and is a pleasure to deal with. One big reason I keep purchasing Infiniti trucks. More

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Mike always takes good care of me! He got me a vehicle for the day and took care of all my needs. I would reccommend this dealer to anyone!!!! for the day and took care of all my needs. I would reccommend this dealer to anyone!!!! More

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On Behalf of Jennifer and I, we would like to extend our thanks and appreciation to Tony Bonifazi and the service department. As we have stated before their department definitely goes above and beyond for thanks and appreciation to Tony Bonifazi and the service department. As we have stated before their department definitely goes above and beyond for their customers. All we can say is awesome job! We will continue to service our vehicles here! Thank you very much! Mark and Jennifer More

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Everyone is always very nice, courteous and helpful. They explain everything carefully, and they always ask if I need anything and/or understand everything. Waiting area is awesome. Love the atmospher They explain everything carefully, and they always ask if I need anything and/or understand everything. Waiting area is awesome. Love the atmosphere. More

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I used to bring my car to Mike Harlow at the Infiniti of Lisle dealership. The last time I stopped in at the Lisle store, I discovered he was no longer there, so I turned around and took my car a few days Lisle dealership. The last time I stopped in at the Lisle store, I discovered he was no longer there, so I turned around and took my car a few days later to Infiniti of Clarendon Hills not knowing that he was there, but hoping that he might be. He recognized my car before he even ever saw me. That is the kind of service you get with Mike. He truly cares about his job and always listens to what I am saying about the needs of my car. He knows my car! Mike is an absolute pleasure to work with and my experience with the service manager at Infiniti of Clarendon Hills was fantastic too. If you are looking for a good place to take your car for service, call Mike, and he will definitely take care of you with no hassles. More

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Mike Harlow is a great service writer. My wife and I worked with him when he was at Infiniti of Lisle. Nothing but great things to say about him. Professional, Great Customer Service, Informative, and worked with him when he was at Infiniti of Lisle. Nothing but great things to say about him. Professional, Great Customer Service, Informative, and Friendly. Mike definitely goes above and beyond for his customers, which is why we followed him over to Clarendon Hills. On a scale of 0-10, 10 being the best, Mike recieves a 20! Sincerely, Mark and Jennifer More

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