Mike Haverl
Mike Haverl at Napoli Kia
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Mike Haverl | Page 10

Service Advisor

Napoli Kia

241 Boston Port Road
Milford, CT 06460

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4.6
526 Reviews
4.6

526 Reviews

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526 Reviews of Mike Haverl

March 02, 2023

Dealership Rating
Employee Rating

Lack of follow up by the service manager. High turnover rate leading to a lack of technical expertise. More

by FRENZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer Rios

Mar 08, 2023

Napoli Kia responded

We take customer feedback seriously so I am grateful for your review. Would you be willing to speak with me about your experience directly? If so, please give me a call at your convenience. Thank you, Scott Haverl - General Manager - 203-877-5141

February 18, 2023

Dealership Rating
Employee Rating

The problem was not fixed the first time. A second visit was necessary. The problem seems to have been solved. More

by HMSIEGEL
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Feb 20, 2023

Napoli Kia responded

Hi, We appreciate you leaving us your honest feedback. We are glad we could find a resolution and encourage you to reach out if you have any concerns. Thank you! - Napoli Kia

February 18, 2023

Dealership Rating
Employee Rating

Fast and competent service. All were knowledgeable and easy to deal with . My car was finished as promised More

by Powjak987
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2023

Napoli Kia responded

Thank you for trusting the Napoli Kia team with your business! We appreciate the kind feedback and hope we have the opportunity to work with you again in the future!

February 17, 2023

Dealership Rating
Employee Rating

Its great place to buy a car. The people are great and explain everything well. More

by CEOWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

Napoli Kia responded

We're honored to receive your support! Thank you for trusting the Napoli Kia team with your business and please don't hesitate to reach out the next time we can be of service!

February 13, 2023

Dealership Rating
Employee Rating

Friendly , prompt, easy to communicate with, not pushy just nice people, I would and have already given people recommendation’s More

by reiss4159
Recommend Dealer
Yes

Other Employees Tagged: Ashley Power , Tiego

Feb 14, 2023

Napoli Kia responded

Thank you, Reiss! We are so glad you enjoyed the visit to our service center and appreciate your recommendations! We look forward to seeing you again at Napoli Kia!

February 07, 2023

Dealership Rating
Employee Rating

The staff were great, they explained everything perfectly and were compassionate. The area to wait is comfortable More

by JUSTIN.CANDIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Smith Jr.

Feb 08, 2023

Napoli Kia responded

Thank you for the wonderful review of our Napoli Kia team, Justin! It was our privilege to serve you and we hope we have the opportunity to do so again in the future!

February 04, 2023

Dealership Rating
Employee Rating

Great service thank you very much,excelent staff, thank you for checking my car I trust in the mechanics. More

by IVANELDURO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios

Feb 07, 2023

Napoli Kia responded

We're so happy we could earn your confidence in our team! Thank you for being part of our Napoli Kia family! We'll see you next time!

January 31, 2023

Dealership Rating
Employee Rating

Everyone was helpful and friendly. I would definitely recommend this dealership to any of my friends. More

by billreds17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios, Curtis Smith Jr.

Feb 01, 2023

Napoli Kia responded

Thank you for recommending our team! -Napoli Kia

January 20, 2023

Dealership Rating
Employee Rating

Provided great service by sending me a video letting me know what repairs needed to be made. Also explained everything thoroughly. Very friendly and kind. More

by Pinkee67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios , Kyle

Jan 20, 2023

Napoli Kia responded

Thank you for sharing your review! -Napoli Kia

January 09, 2023

Dealership Rating
Employee Rating

Had a great experience from purchasing our car to even getting oil changes done! Will be using them again! More

by CHARLES.B.HULSIZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Rios , Alex

Jan 10, 2023

Napoli Kia responded

Thank you for trusting Napoli Kia to provide five-star care for all your automotive needs, Charles! We hope you continue to let us make every visit great!

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