Mike Hoffman
Mike Hoffman at SIERRA CHEVROLET OF MONROVIA
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Mike Hoffman | Page 2

General Manager

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Mike Hoffman

December 21, 2023

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Employee Rating

Pricing was not as promoted on the GM app. Waited too long to retrieve vehicle once I arrived. Also snuck in additional services that I did not request on app. More

by CHRISCOURT677
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Tanya Ruiz

November 21, 2023

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The Customer Service was excellent, I am very happy with my new car. Thanks to all the team at Sierra Chevrolet. More

by elder4k
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Will Cruz

Nov 22, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your positive review! We sincerely appreciate your assessment of our exceptional dealership team, and we hope that you'll think of us the next time you have any automotive or Chevrolet needs. Safe travels this holiday season, from everyone at Sierra Chevrolet!

November 18, 2023

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Great people in the service department. It’s very important to me when you walk in that you get greeted. They do it every time and they’re happy to help you. More

by renechoffman
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez , John Twiford

Nov 20, 2023

SIERRA CHEVROLET OF MONROVIA responded

Hey, that's great! Thank you for noticing the effort our team always makes to ensure a welcoming atmosphere at each visit. It is our pleasure, and we hope you'll continue to make Sierra Chevrolet your first choice for automotive service!

October 11, 2023

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I had an outstanding experience buying my new truck from this dealership! The staff was incredibly knowledgeable and friendly, guiding me through every step of the process. The selection of trucks was impre More

by Kyle Wilder
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Recommend Dealer
Yes

Other Employees Tagged: John Twiford, Andrew Lisk

Oct 12, 2023

SIERRA CHEVROLET OF MONROVIA responded

Congratulations on your new truck, Kyle! We're thrilled you enjoyed a pleasant and supportive buying experience with Andrew and Mike, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Sierra Chevrolet!

September 29, 2023

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I live and work in Monrovia and I always have my cars serviced at Sierra Chevrolet. Joe Jiminez takes such great care of me, I feel like he’a just a friend at this point. Is that weird to say lol? More

by ChevGuy
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Recommend Dealer
Yes
Oct 02, 2023

SIERRA CHEVROLET OF MONROVIA responded

ChevGuy, thank you for telling us why you like working with Joe! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to your next appointment!

August 11, 2023

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Great service advisor. The minute I walk through. He asked if he could help me most places you stand around forever waiting for someone to take care of you.. More

by randylbitonti
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Recommend Dealer
Yes

Other Employees Tagged: John Twiford

Aug 11, 2023

randylbitonti responded

Very Good Service advisor

Aug 14, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks so much, Randy! We truly appreciate your business as well as your kind feedback. We hope you'll continue to choose Sierra Chevrolet for all of your automotive needs. It is always our pleasure to be of service to you!

August 01, 2023

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Professional and excellent customer service. They were caring knowledgeable and concerned about my safety and willing to go that extra mile to satisfy my automotive needs. More

by Oscar M. Flores, SR.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Sievertson, Mayra Neria, Tanya Ruiz, Will Cruz, Edwin Cardiel , Tanya Ruiz service department

Aug 01, 2023

SIERRA CHEVROLET OF MONROVIA responded

Hi, Oscar! Thanks so much for the 5-star review of our team. Your safety and satisfaction are our top priorities, and we're happy your Chevy was well taken care of at this visit. We hope you'll continue to choose Sierra Chevrolet for your automotive needs!

July 25, 2023

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Joe is always on top of his job and keeping you posted on the service of my vehicles. More

by Dksievertson
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Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Joe Jimenez

Jul 27, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks for stopping by to let us know how happy you've been with Joe as your service advisor! We know he's a great person to work with, and we're glad you appreciated his excellent communication. We wish you the safest of travels until we may be of service to you again!

July 24, 2023

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The staff at Sierra Chevrolet were very friendly and provided great customer service, making the buying process very straightforward and enjoyable. I highly recommend them. More

by robert.hanz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elliot Amaya-Cruz

Jul 27, 2023

SIERRA CHEVROLET OF MONROVIA responded

Hi, Robert! Thank you for taking a moment to give credit to our team for making your buying experience a pleasure. Congratulations on the new Chevy! We wish you all the best in your upcoming journeys, from all of us at Sierra Chevrolet!

July 18, 2023

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Thank you Tanya for always taking such great care of my vehicle. I’m very happy with the management as well. Very profesional and humble staff. More

by SarahMafyan
Service Price Transparency
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Recommend Dealer
Yes
Jul 19, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks for the 5-star review, Sarah! We're so happy Tanya handled your vehicle's service visit with great care and diligence. We hope you'll continue to choose Sierra Chevrolet for any future automotive needs!

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