Mike Hoffman
Mike Hoffman at Sierra Chevrolet of Monrovia

Mike Hoffman | Page 4

General Manager

Sierra Chevrolet of Monrovia

721 E. Central Ave
Monrovia, CA 91016

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4.7
78 Reviews
4.7

78 Reviews

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78 Reviews of Mike Hoffman

August 15, 2024

Dealership Rating
Employee Rating

Ask me why I get my truck serviced 43 miles from the Chevy dealer by my house??? Because Monrovia is simply outstanding service 2nd to none. Who works on your truck matters I’ll always go further for More

by JGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Aug 15, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your review! We appreciate your loyalty to Monrovia for your truck service. At Sierra Chevrolet, we know that quality and integrity in service are what truly matter. We strive to offer the best as well, and we'd love the opportunity to serve you next time. Thank you for sharing your experience! Sincerely, The Sierra Chevrolet Team

July 07, 2024

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Every member of staff made me feel welcome. I truly believe that each one was dedicated to superior service. More

by Baileyduggan
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Recommend Dealer
Yes

Other Employees Tagged: Nick

Jul 10, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, Bailey. We're thrilled to hear you received superior service from every staff member. We appreciate your kind words and hope to see you again soon! Sincerely, The Sierra Chevrolet Team

June 21, 2024

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Joe Jimenez is always helpful, friendly and takes great care of my service needs. I had a minor mishap with a porter that he recognized and resolved to my satisfaction. More

by CCGKMAR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Jun 24, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet and for taking the time to leave such a positive review, Joe! We are delighted to hear that Joe provided you with excellent service and resolved any issues to your satisfaction. We look forward to assisting you with your service needs in the future. Thank you for sharing your experience! Sincerely, The Sierra Chevrolet Team

June 03, 2024

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I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! More

by ChevGuy
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the positive review! We are delighted to hear that Joe, Jake, and the team provided you with excellent service at Sierra Chevrolet. We appreciate your feedback and your ongoing support. Please feel free to visit us again or recommend us to others. We look forward to serving you in the future! Sincerely, The Sierra Chevrolet Team

May 31, 2024

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Employee Rating

Bad customer care . Person use my email and I have asked to be removed from this list and still have not been removed. More

by bdmjem
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jun 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback. We take your concerns seriously and will share them with our team to get this taken care of promptly. If there is anything else you would like to discuss, please feel free to contact us directly. Sincerely, The Sierra Chevrolet Team

May 27, 2024

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Said no gap to commercial loan which is a bold face lie need to train your staff a lot better then that More

by mjr0912
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Zuno, Will Cruz, Alfonso Hernandez, Andrew Lisk , Brian Hernandez, Andy Wiesman

May 29, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your feedback. We take your comments seriously and will address the matter internally to ensure a better experience for our customers. If you would like to discuss this further, please feel free to contact Sierra Chevrolet directly. We appreciate the opportunity to improve. Sincerely, The Sierra Chevrolet Team

May 10, 2024

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Employee Rating

I have been coming to this dealership since I bought my first car. I believe I have purchased or leased 4 cars from them. Mike Hoffman is always helpful and knowledgeable. He has earned my trust. More

by Bird78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Sierra Chevrolet of Monrovia responded

Thank you for your loyalty! We're thrilled to have been a part of your car-buying journey and to have earned your trust. Mike is indeed a valuable member of our team, and we're delighted to hear that he provided you with excellent service. We look forward to continuing to serve you for many more years to come. Sincerely, The Sierra Chevrolet Team

May 10, 2024

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Dealer was very good. I appreciated them getting price lower on a software problem. Although Chevrolet should not have charged me at all. My car was only 3 months past the More

by ALCABRALOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2024

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your positive experience with Sierra Chevrolet. We're glad to hear that we could assist with lowering the price on the software problem. We understand your concern regarding the warranty and mileage. Should you wish to discuss this matter further, please feel free to reach out to us. We value your feedback and are committed to your satisfaction. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

April 30, 2024

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Employee Rating

This was the easiest and simplest of ways getting my new vehicle. They handled everything and was extremely professional More

by SONNY9
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback about your experience with us. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Sierra Chevrolet Team

April 14, 2024

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Employee Rating

Had a great experience. I drove the truck, was shown all all the features it had, did all the paperwork including my trade and was out the door in just about 2 hours More

by shawnalexryan
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Sierra Chevrolet of Monrovia responded

Shawn, it is wonderful to hear that our team was able to provide you with a great experience! We appreciate this feedback and we will share it with them. Thank you and if you have any questions about your purchase please feel free to contact us. Sincerely, The Sierra Chevrolet Team

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