I needed to buy a car after my Yaris was totaled. I felt like I spent hours there test driving at least 6 red cars (my favorite color). Mike, the sales person, was very helpful and patient. Financing went well. The problem i have is when I picked up the car the inside looked like it was not given a good cleaning especially the windows. They were covered with a film of dirt. But the worst was i was told the scratches would be buffed out and they were not. I was told i could bring it back to have it done for free. Not acceptable. Everything should have been done when i put a deposit down. The more i thought about it the more angry i got. Then after 2 months the oil and filter light went on. WHY? Everything under the hood should of been checked, fluids changed etc. This tells me no one looked under the hood. I was apprehensive about buying from Wilde and turns out i was right.
Mike takes his time and finds the right car for your price range. He has great customer service skills and super friendly. Go to him if you want someone who cares and doesn’t push you to buy just any car! We have bought 2 cars from him already and will continue to buy cars from him.
"Honest Great Service"
Majority of people probably feel that buying a new car is not a fun experience due to budgets or the fear of being swayed into a bad decision or deal. I had this feeling pulling into Wilde Toyota this week. BUT due to my surprise this was quickly escalated from a dreadful trip to a fun exciting trip. I felt that Mike Jakubowski actually cared about my wants and needs and budget. His patience with my ADD decisions making was amazing! Also his opinion was honest when I had a question or concern which made me at ease that I actually enjoyed picking out a new car. I would recommend anyone looking for a new/used vehicle to go to him. When my car selection was finally made the finance team really did "WOW" me. Once again my nerves were jilted thinking about interest rates and credit history, but Phil Lo reassured me they will search and find me the best results per my husband and my credit situation. My nervous jitters turned to total excitement when I saw the loan and rates that they found for me!!! Now we just had to sign the paperwork which normally is the boring part.... but again I was wrong! PJ Rourke really made the boring finance stuff fun . His energy is so catching and his presentation with all the extra warranties and paper work made complete understanding and kept me awake. I could not have had a better experience and I got a GREAT car also!!!
"Mike Jakubokwski was awesome"
We dealt with Mike Jakubokwski in buying two new cars. He was great. Super easy going and easy to deal with it. He allowed us to take the time to make our own decisions and wasn't pushy. We appreciated his demeanor and I would recommend him and the dealership to others.
"Easy going and helpful salesman."
Jako was pleasant and helpful. He carefully learned just what we wanted in a vehicle and quickly found us just what we were looking for. We are pleased with our new rig.
John was also pleasant to deal with and got us through our mound of paperwork as best he could.
The only regret I do have is that we were not more thoughtful in our purchase of the extended warranty. We had the service department apply the auto and seat coatings before we drove it home, which made sense, except that we then experienced buyers remorse about purchasing this warranty. However, since we had already put a thousand dollars into it, we decided not to cancel the rest of it. No one to blame but ourselves, but it did take some of the delight out of having a nice new car at a better than expected price.
Other Employees Tagged:
"Love Jako "
Jako is the best car salesman I've ever known. He was extremely knowledgable and helpful. He wasn't pushy at all and even bought us coffee. I would recommend him to anyone I know. He is hands down the best car salesperson I have ever met! Love him!
- New RAV4 buyer
Initially, my wife and I met with Mike Jakubowski, who was friendly and, answered all of our questions. After checking out a couple of other dealers/options, we were talking and we said we wanted to buy a car from Mike. The night I returned to Wilde Mike was not available and he texted me that I should talk with Mike Seawright. I shared with Big Mike what we wanted to achieve in terms of the model, options and price and he just moved the process along. Really enjoyed getting to hear his story...made the process very comfortable . David Volpano stopped over during the process...he had recognized my name as he knew one of my sons back in high school...fun to catch up on him as our families had not been in touch for over 10 years. At the end of the process, met John Morgan and even though it was late in the evening, he walked me through the final closing....again, friendly and worked with me to make sure we had properly protected the vehicle.
At the end of the evening, I drove off with the vehicle we wanted at a price that met our needs and met the initial goal we had established. All of that is great....more important, had a wonderful buying experience because of the way we were treated by everyone we met at Wilde...that's what we will remember most.
- Jake 357
Great expirence and excellent people. Jako was very helpful and curtious. Walked away feeling like I got a great deal. Eric Schossow and John Morgan made the deal quick and painless! Will be going back next time and every time.
"3rd. purchase=3rd.pleasant experience"
- 3rd Wilde purchase=3rd GREAT experience!
We just purchased our third Toyota Camry from Wilde. We have all of our service work performed at Wilde also. Mike worked extra hours on two separate days to accommodate our schedules. Mike even took a call about our purchase while on a golf outing on his birthday!! Sorry for interrupting your day Mike.......Once again, Wilde and the team members have reaffirmed our belief that when looking for sales or service, look no further, GO TO WILDE.
Mike helped me find exactly what I was looking for in a car. He was patient and gave me honest advice on different car models. I would highly recommend going to Mike for your next vehicle!