Mike Johnson | Page 4

Michael Tizzani was AWESOME! ! From initially choosing a vehicle all the way through final delivery, Michael was extremely helpful, kept me informed of progress, and thoroughly e ! From initially choosing a vehicle all the way through final delivery, Michael was extremely helpful, kept me informed of progress, and thoroughly explained all of the vehicles features. I will contact Michael again for future vehicles and highly recommend him to others. More

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Crawford was an excellent salesman. He listened to my concerns and ensured that I had an awesome experience. He made my first BMW purchase an amazing one. Michael in finance was equally He listened to my concerns and ensured that I had an awesome experience. He made my first BMW purchase an amazing one. Michael in finance was equally awesome ensuring that I received everything I needed. Will definitely be back in the future. More

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We were fortunate to find exactly the vehicle we were looking for on the lot at Capital BWM. Kevin Commissiong and the team at Capital BMW provided a car buying experience far superior to any we have eve looking for on the lot at Capital BWM. Kevin Commissiong and the team at Capital BMW provided a car buying experience far superior to any we have ever had. Kevin was able to provide all of the information we needed to make an educators purchasing decision and because of the work he did behind the scenes, the transaction itself was quick and painless. Thanks Kevin! More

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Great service as always. Takes the time to help you find what you are looking for.. what you are looking for.. More

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First, I want to say that I’m thankful my CA Kevin Commissiong reached out to me to give me the opportunity to order a car that I highly love, the X4. The wait as I heard was not long, but to me, two Commissiong reached out to me to give me the opportunity to order a car that I highly love, the X4. The wait as I heard was not long, but to me, two months wait is extremely exhausting especially when you’re not fully aware of the process. Kevin was great at answering my questions during the process even though several times it took a while to receive a response. I feel that my experience was not perfect and could have been done better especially when trying to close the deal and take possession of the car. I was asked if I was able to take possession of the X4 that day and I replied yes I could. I was advised to send over my hubby and my drivers license and insurance card so everything will be taken care of before I get there and it will be a quick in and out. Submitted requested information. I even left work 3 hours early to make sure I made it on time. Get there and Kevin stated he was not aware I was coming and he requested DL and insurance card again. Provided again but explained I had already provided him with the information through our texts and he knew I was coming. We was not introduced to the service department. I offered to buy weather mats, but he advised that he would try to see if he could locate some because the service center had closed. We made it there around 4:30 and by this time we had been there for 2 hours just sitting. We did take a quick test drive before that. I assumed financing had been taken care of because I asked several times throughout the wait of my delivery and after I put down a $5000 deposit if financing would be an issue and he stated that his manager said it wouldn’t be. He first said, BMW was financing us and then he come back and said they’re sending our credit to multiple banks. To this day, I do not see where BMW FS pulled our credit. All in all, we were at the dealership until almost 7:30pm. We were promised gas in the car. We got ready to leave the dealership because we were the last ones and the X4 only had 22 miles left for gas on it. It seemed like, we were just being fed a bunch of BS so I’m not sure why the request for my feedback since my first time new car buying experience was ruined and there wasn’t any great customer service. I think a little training, he would be a great Salesman. My experience was not great outside of him contacting me to order the X4. More

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We had a great experience at this place with Kevin and everyone else. They are very professional, offering you a fairly honest deal from the beginning ( in my opinion lol ). The moment I walked in and bee everyone else. They are very professional, offering you a fairly honest deal from the beginning ( in my opinion lol ). The moment I walked in and been treated so nicely just made me so much willingly to buy a car from them. More

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Jeremy Christoph gave me and my family his undivided attention from the time we arrived at the dealership until we left. Jeremy was truly not just about the sale. He was focused on ensuring I received t attention from the time we arrived at the dealership until we left. Jeremy was truly not just about the sale. He was focused on ensuring I received the best deal and customer service experience. I was quite impressed with his patience in allowing my family and I to see comparative deals allowing me to choose what worked best for my budget. Lastly, I must mention the fact that Jeremy worked (2) hours passed closing time....on Christmas Eve! He escorted me to my beautiful new car, reviewed the various features, and ensured my car was "shiny and bright" by getting it detailed that day to save me a drive from Georgia to Florida. Again, I say thank you Jeremy Christoph. You and Capital BMW have a customer for life! More

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We searched multiple dealerships and vehicles from the surrounding area. Mike Tizzani is one of the reasons that we chose a BMW and this dealership. He made the entire process as easy as possible. The tea surrounding area. Mike Tizzani is one of the reasons that we chose a BMW and this dealership. He made the entire process as easy as possible. The team as a whole made the painful process of purchasing a vehicle as smooth as possible and pleasant. Mike was extremely courteous and attentive. He even took the extra step to follow up after our purchase with any questions we had. I wish all car buying experiences were this pleasant. More

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Trey Purvis was an exceptional professional to work with in putting us into a new 330i! His attention to detail and personal touch throughout the process, as well as his calm and reassuring demeanor made t in putting us into a new 330i! His attention to detail and personal touch throughout the process, as well as his calm and reassuring demeanor made the experience superb. Highly recommend Capitol BMW. Highly recommend working with Trey! For the paperwork, Mike Johnson had everything in order and explained only what was necessary to expedite the process. Best car leasing experience ever! More

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We went to Capital BMW to get basic information about the BMW brand and was met by Trey Purvis who provided a wealth of knowledge and answered all of our questions in a very hospitable manner. He treated us BMW brand and was met by Trey Purvis who provided a wealth of knowledge and answered all of our questions in a very hospitable manner. He treated us like gold and put up with all of our questions and concerns. We decided to make a purchase and Trey, again, made the whole experience worthwhile, we never felt pressured at any point. We truly felt part of the BMW family, not only by Trey, but also by Michael the Finance Manager. We would definitely recommend Capital BMW to all of our friends and family, and we feel we will be doing business with them for all of our future vehicle needs! More

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