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Mike Loucks
Mike Loucks at Fred Martin Superstore

Mike Loucks | Page 6

Service Advisor

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.8
99 Reviews
4.8

99 Reviews

Write a Review

99 Reviews of Mike Loucks

May 23, 2023

Dealership Rating
Employee Rating

Good experience, good experience, good experience, good experience, good experience, good experience, good experience, good experience More

by Arrow12tm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Tompkins

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May 24, 2023

Fred Martin Superstore responded

We love to hear it! Thank you for the 5-stars and for your business!

May 11, 2023

Dealership Rating
Employee Rating

Very helpful in finding the right vehicle in the right price range. Courteous staff and service department. More

by EMAILADAM63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Mihok

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May 12, 2023

Fred Martin Superstore responded

Thank you for the 5-stars! We're glad that we were able to get you the right vehicle at the right price! Thank you for choosing us and we look forward to seeing you again for your service appointments! Congratulations on your purchase!

February 06, 2023

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Employee Rating

The oil change was quick and it was treated kindly and with respect. Makes it easy to get serviced. More

by Jbwarner16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco , William Monroe

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Feb 06, 2023

Fred Martin Superstore responded

Thank you for choosing Fred Martin Superstore. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

February 03, 2023

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Employee Rating

Great service advisers and mechanics. ..promt service and found my problem..all went well plus car wash More

by Kuzrnch1964
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob macuchin mechanic terrific

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Feb 05, 2023

Fred Martin Superstore responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and Bob met your expectations. Thank you for choosing Fred Martin Superstore, we look forward to having you as a valued customer for many years to come! Thank you - Fred Martin Superstore Team

February 03, 2023

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Employee Rating

Very good dealing with the sales people they want to make you feel comfortable about your purchase More

by CHUCKMENCKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Trissel, Dean Marco , William Monroe

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Feb 05, 2023

Fred Martin Superstore responded

Chuck, Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

February 03, 2023

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Employee Rating

Professional, efficient and polite. They had the work done ahead of schedule. You also get a free car wash. More

by Skylane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2023

Fred Martin Superstore responded

Thanks for sharing about your experience with Fred Martin Superstore. Mike and our team appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

February 03, 2023

Dealership Rating
Employee Rating

Mike and staff was super friendly and was about to get my truck in and out in a quick timely manner. More

by Bucky21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2023

Fred Martin Superstore responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

February 01, 2023

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Employee Rating

Excellent service very professional and nice they changed my oil quick fast and I got in and out More

by tiaria_kelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 02, 2023

Fred Martin Superstore responded

Thanks for the 5-stars! We're glad your service appointment went quick and easy. Thank you for your business and for giving Mike a shoutout! -Fred Martin Superstore Team

January 31, 2023

Dealership Rating
Employee Rating

The dealership is very clean and the employees are very helpful, friendly, and professional. I would recommend More

by Rsmith57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daylor Neal , William Monroe, Jerome Perry

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Feb 01, 2023

Fred Martin Superstore responded

Thank you for taking the time out of your day to leave us this 5-star review! We appreciate the kind words you have for our dealership and for our team. We appreciate your business and hope you choose us again! - Fred Martin Superstore Team

January 24, 2023

Dealership Rating
Employee Rating

Great experience The staff was quick, courteous and helpful. We will definitely be back for service More

by rsims.rs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dean Marco , William Monroe

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Jan 25, 2023

Fred Martin Superstore responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you - Fred Martin Superstore Team

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