Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 101

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,107 Reviews
4.5

1,107 Reviews

Write a Review

1107 Reviews of Mike Majors

January 20, 2021

Dealership Rating
Employee Rating

Good Service I appreciated the discount The service Good Service I appreciated the discount The service dept explained the process. I did not have to wait long.I will continue to service my vehilce More

by RAIDFLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 20, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2021

Dealership Rating
Employee Rating

As long as I've been dealing with your dealership about 5 or 6 years ,I've never had any problem with you all there. More

by FBTTHREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thanks for being such a loyal customer after all these years!

January 08, 2021

Dealership Rating
Employee Rating

It took over three weeks to receive the new passenger mirror that was broken. Once the mirror was painted and ready the service department attached it to the car in about thirty minutes. Mike was kind a More

by KEIZENGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

January 02, 2021

Dealership Rating
Employee Rating

Manufacturers recommend service. When checking in I ask for a quote on the rear brakes. They only list a base price with no maximum. Would like to know what the cost within about 10%. After paying the bill More

by CLANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2021

Family Hyundai responded

Hello, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

December 31, 2020

Dealership Rating
Employee Rating

Great service, knowledgeable technician, addressed my concerns. Was kept informed of process. Friendly service writer. Was able to get vehicle in timely manner and when promised. More

by s_wosinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Dec 31, 2020

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 29, 2020

Dealership Rating
Employee Rating

Came in for a recall repair and the staff at this dealer was great. I was in and out in less than an hour. Yay! More

by leflar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Dec 29, 2020

Family Hyundai responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 28, 2020

Dealership Rating
Employee Rating

I didn’t expect a free oil change but I got one! I was very thankful and pleasantly surprised when I picked up my car. More

by LIV1594
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Dec 28, 2020

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

December 23, 2020

Dealership Rating
Employee Rating

Got there appointment was on time no waiting and got the truck serviced within hour They also washed my truck and cleaned tires. Definitely will be back More

by MROCHE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Dec 23, 2020

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

December 23, 2020

Dealership Rating
Employee Rating

I want to thank the staff for their kindness during the time I had my car there. All the staff was kind and considerate. Thank you Hyundai staff for all your hard work. More

by JEANBOG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Fred

Dec 23, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 17, 2020

Dealership Rating
Employee Rating

Everyone is attentive , very polite a pleasure to do business with. Service was done on my Tuscan very happy. Everything was done in a fast , and very efficient manner. Thanks Again. More

by DEBELLA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Dec 18, 2020

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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