Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 100

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

February 02, 2021

Dealership Rating
Employee Rating

The salesman (Mark Ott) and Mike in the service center resolved all the issues I found with the pre=certified car. I found these issues upon quickly examining the the car. These problems should have bee More

by GROCHOLAMIKE
Customer Service
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Joe Panici

Feb 19, 2021

Family Hyundai responded

Thank you for your review. We’re sorry your visit didn’t go as planned, though it is good to hear that Mark and Mike resolved the issues with your car. If it's possible to discuss your visit in more detail, please feel free to contact management directly or leave us your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 01, 2021

Dealership Rating
Employee Rating

I always like to go family Hyundai because they are always ready to help also the staff members are really Good People and they do good service too More

by DLSKALOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Feb 01, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

January 31, 2021

Dealership Rating
Employee Rating

What more can I say Great work Family Hyundai This Service Department always goes over and beyond to take all my services Needs. Thank you 😊 More

by charleeb68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2021

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

January 29, 2021

Dealership Rating
Employee Rating

Great service and friendly staff . I had a check engine light on my panel and I was quite worried, all my concerns were laid to rest. I felt confident that the problem was taken care of properly More

by mstdonner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 29, 2021

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 29, 2021

Dealership Rating
Employee Rating

My son brought the car in for an oil change//they changed the oil...they did exactly what was expected of them...they did a good job 👍 More

by DJSGO88
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 29, 2021

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 23, 2021

Dealership Rating
Employee Rating

Experience was awesome. Service was quick. I was put in a loaner car so I didn't have to wait. I was taken care of immediately More

by babbs117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Sam Wallace

Jan 24, 2021

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 21, 2021

Dealership Rating
Employee Rating

Dealership is very well organized & service department works very quickly. I made an appointment and I was able to get seen right at my scheduled time & the work was complete before the estimated time giv More

by Olive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2021

Family Hyundai responded

It's great to hear, Olive, that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

January 20, 2021

Dealership Rating
Employee Rating

Good Service I appreciated the discount The service Good Service I appreciated the discount The service dept explained the process. I did not have to wait long.I will continue to service my vehilce More

by RAIDFLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 20, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2021

Dealership Rating
Employee Rating

As long as I've been dealing with your dealership about 5 or 6 years ,I've never had any problem with you all there. More

by FBTTHREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thanks for being such a loyal customer after all these years!

January 08, 2021

Dealership Rating
Employee Rating

It took over three weeks to receive the new passenger mirror that was broken. Once the mirror was painted and ready the service department attached it to the car in about thirty minutes. Mike was kind a More

by KEIZENGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

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