Mike Majors | Page 103

I had a great experience at Family Hyundai after several negative experiences at other dealerships over the past few years. From the test drive, to trade-in appraisal, to financing the new car, the team at negative experiences at other dealerships over the past few years. From the test drive, to trade-in appraisal, to financing the new car, the team at Family were awesome and made the experience painless. They were straightforward, honest, and helpful without being pushy. This was all just icing on the cake when buying a highly recommended car with an amazing warranty. What more could a buyer ask for? I would recommend Family Hyundai to anyone looking to purchase a new vehicle! More

by POWHOUND84 Verified Customer Verified Customer

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Service was very good and quick everyone was very professional and friendly came in with out appointment the service department still accepted me the time i was quoted was less then I thought it woul professional and friendly came in with out appointment the service department still accepted me the time i was quoted was less then I thought it would be More

by EDATIQ Verified Customer Verified Customer

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I always have great service from Family Hyundai but on this visit something was wrong with the car wash. It was left wet out in the hot son and if not wiped dry was starting to leave water spots on the fi this visit something was wrong with the car wash. It was left wet out in the hot son and if not wiped dry was starting to leave water spots on the finish and glass. These hard water spots are very hard to remove if not dryed immediately. Fortunately a man called Paul wiped the car down but I had to go over the glass when I got home. I will make sure to ask not to wash the car next time if this is to continue to be the new wash policy. All the people are greatotherwise. More

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The service is always excellent i went there for a remote starter and they even cleaned the car as always and they explained how to use It in detail starter and they even cleaned the car as always and they explained how to use It in detail More

by DEWALLACE12 Verified Customer Verified Customer

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I was very pleased with the service I got in the timely manner that I got my car back And with the final result Will come back manner that I got my car back And with the final result Will come back More

by JERRYMCCARTHY26 Verified Customer Verified Customer

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I brought my Tucson in with a seized engine that was covered under a warranty which was great. The downside was the communication. I have gotten great service in the past but this time I felt I was left covered under a warranty which was great. The downside was the communication. I have gotten great service in the past but this time I felt I was left in the dark. I had to call to find out what was going on with my car, status of the warranty and when it was close to being ready. My car was there for two weeks due to waiting for parts. A call telling me this would have been nice. I always take my car in for oil changes and I usually deal with Tom who always keeps me in the loop. This time I dealt with a different service writer and never got a call except when it was ready. I also used the text option with no response. I’ve bought two cars from Family Hyundai and will continue to bring them for service despite the recent disappointing interaction. More

by LEE1769 Verified Customer Verified Customer

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I visited Family Hyundai for a routine oil change this past Saturday 10/3/20 and Tom was great as he always is. Very professional and can always appreciate working with him on my vehicle needs. I have bee past Saturday 10/3/20 and Tom was great as he always is. Very professional and can always appreciate working with him on my vehicle needs. I have been a loyal customer ay Family Hyundai since 2011. Thanks Tom!!!! More

by SILKYLADY0312 Verified Customer Verified Customer

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Family Hyundai's service is phenomenal. They are courteous, friendly and very professional. The service was conduced is a reasonable time while I waited in a comfortable environment. courteous, friendly and very professional. The service was conduced is a reasonable time while I waited in a comfortable environment. More

by RPOWELL65 Verified Customer Verified Customer

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I visited the Service Department. The waiting room was clean, but no designated seating for social distancing, however, they did have a large sign mandating face coverings...as a must!!! Although they we clean, but no designated seating for social distancing, however, they did have a large sign mandating face coverings...as a must!!! Although they were short handed, and more crowded than usual, since I had an appointment for lube & oil change, I was only there for the normal amount of time for that service. The best part of my time there was getting my car washed!!! I have been a customer at Family for over 10 years, and they've always given 5 star service! More

by philly phlash Verified Customer Verified Customer

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Service was gods but I expected my vehicle to be vacuumed at the least. And it was not. I am expected my car to be washed and it was not at the least. And it was not. I am expected my car to be washed and it was not More

by lesure.shakeila Verified Customer Verified Customer

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