Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 103

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,107 Reviews
4.5

1,107 Reviews

Write a Review

1107 Reviews of Mike Majors

November 03, 2020

Dealership Rating
Employee Rating

Scheduling service was easy on line and everyone in service department went out of their way to be helpful even though they were very busy. More

by ayrshire2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 28, 2020

Dealership Rating
Employee Rating

The excellent service I receive is the reason I have bought my last 5 cars from Family Hyundai. They always ONLY do what you ask and completely go thru my car and ASK about other needed repairs.. More

by JELANGWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, George "Skip" Hasenjaeger, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Bob Ross, Tom Salin

Oct 29, 2020

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 23, 2020

Dealership Rating
Employee Rating

all persons involved were courteous. Mike has always done a professional job anytime I have had him sign in my car. Dealership has always been helpful with any problems or concerns I have about my Au More

by Robert D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2020

Family Hyundai responded

Thank you, Robert, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

Oct 27, 2020

Robert D responded

Your Welcome.

October 22, 2020

Dealership Rating
Employee Rating

Mike helped me and was great! He was friendly and accommodating! He let me know the service tech wanted to get it right, which is why it took longer than expected. More

by AmandaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2020

Family Hyundai responded

Thank you, Amanda, for sharing your thoughts about your service experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 16, 2020

Dealership Rating
Employee Rating

Fast and great customer service. Although car wash could of been better. Car was still fairly dirty on the passenger side. Not sure which Mike i dealt with More

by BA.WENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Oct 16, 2020

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 10, 2020

Dealership Rating
Employee Rating

I had a great experience at Family Hyundai after several negative experiences at other dealerships over the past few years. From the test drive, to trade-in appraisal, to financing the new car, the team at More

by POWHOUND84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici, Chris Powers

Oct 11, 2020

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Chris, Mike, and our team thank you for choosing Family Hyundai!

October 09, 2020

Dealership Rating
Employee Rating

Service was very good and quick everyone was very professional and friendly came in with out appointment the service department still accepted me the time i was quoted was less then I thought it woul More

by EDATIQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Oct 10, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

October 09, 2020

Dealership Rating
Employee Rating

I always have great service from Family Hyundai but on this visit something was wrong with the car wash. It was left wet out in the hot son and if not wiped dry was starting to leave water spots on the fi More

by RAYMONDEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

Family Hyundai responded

Thank you for your feedback! We are sorry you weren't fully satisfied with your experience and will share your concerns with the team. Please don't hesitate to let us know if we can be of further assistance.

October 08, 2020

Dealership Rating
Employee Rating

The service is always excellent i went there for a remote starter and they even cleaned the car as always and they explained how to use It in detail More

by DEWALLACE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt

Oct 08, 2020

Family Hyundai responded

Hello, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

October 06, 2020

Dealership Rating
Employee Rating

I was very pleased with the service I got in the timely manner that I got my car back And with the final result Will come back More

by JERRYMCCARTHY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Oct 06, 2020

Family Hyundai responded

Thank you, Jerry, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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