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Mike Majors
Mike Majors at Family Hyundai

Mike Majors

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,055 Reviews
4.5

1,055 Reviews

Write a Review

1055 Reviews of Mike Majors

August 15, 2025

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Employee Rating

Great customer service. Every worker is helpful. I would definitely recommend family Hyundai to my friends and family. More

by Ssnaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Aug 15, 2025

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 14, 2025

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Employee Rating

Went in for an Oil Change and was out in a Timely Manner! Great Job! More

by GGL1953GOHAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Aug 14, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 10, 2025

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Employee Rating

The service department did a great job during my appointment. They were helpful and competent. More

by patterson.sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Aug 11, 2025

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 31, 2025

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Employee Rating

I came in for service on my 2016 Santa Fe that had developed a rod knock. They were quick to diagnose the issue, get a new engine ordered, and replaced under warranty in 7 business days from start to More

by MATTHEW NELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Jul 31, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 30, 2025

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Employee Rating

I was told all lies never shop there again car is a piece of junk More

by KSIMON20133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Aug 03, 2025

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 27, 2025

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Employee Rating

Mayweather made my purchase of my venue painless! The service center has been freindly and we'll organized. Thank you!! More

by wayttskeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Mayweather

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Jul 27, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 22, 2025

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Employee Rating

The service professional was very professional, receptive to my concerns regarding previous mechanical issues with my car, and willing to follow up on those issues. More

by JHUBBARD5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Jul 22, 2025

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 17, 2025

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Employee Rating

Great dealership! Friendly staff! Always willing to help. Willing to explain things in ways I understand. More

by e.klinckman1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Jul 17, 2025

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 14, 2025

Dealership Rating
Employee Rating

Excellent service, staff is friendly family Hyundai has earned my trust. They keep my vehicles running smoothly. More

by tpitts65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Jul 14, 2025

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 30, 2025

Dealership Rating
Employee Rating

They always provide accurate and pleasant service. All of their employees are knowledgeable and easy to deal with. I have been buying and servicing my cars thought them for the last 23 years. More

by JOHN_PUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

Report | Print
Jun 30, 2025

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

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