Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 2

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
901 Reviews
4.6

901 Reviews

Write a Review

901 Reviews of Mike Majors

March 23, 2024

Dealership Rating
Employee Rating

Terrible. Left my car there for 4 days. Never was looked at. Manager is a lier, promised he would look at it Thursday. Never did. Will never go to tha More

by ECLARK4851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Kratschmer

Mar 28, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 15, 2024

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Employee Rating

My first oil change on my new Sante Fe. Everything went great. It took about an hour and a half. Waiting areas was nice. I will continue to come here if they keep up the good service. More

by angeld66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 14, 2024

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Employee Rating

Great people to work with. Thanks The quality of work is excellent. Car was clean when returned. More

by JEROMEYOUNGWIRTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2024

Family Hyundai responded

Jeromy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

March 04, 2024

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Employee Rating

Mike Major has been extremely helpful with explaining to me what they were going to do to solve my problem. More

by MUSTANGRDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The woman that answers the phone in the Service Dept was pleasant and helpful

Mar 04, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 29, 2024

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Employee Rating

They are very nice and they took care of my car and took us to a restaurant. More

by RICHJOHN724
Recommend Dealer
Yes
Mar 01, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 22, 2024

Dealership Rating
Employee Rating

Still dealing with a check engine light and front brake pads that are now squeaking. After all of my brakes were checked less than a month ago. Takes 2 months to get an appointment for the same issues I've More

by knewsome1
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

Feb 26, 2024

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 21, 2024

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Employee Rating

The salesman was not pushy. He let me make the choice and decision regarding my trade up. More

by SMITHROLISHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Family Hyundai responded

Rolisha, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 13, 2024

Dealership Rating
Employee Rating

They get the job done. Definitely made them the one's to get your car right More

by ANTMAN762006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 10, 2024

Dealership Rating
Employee Rating

The team at Family Hyundai was professional and responsive to my questions. They were also accommodating to provide personal shuttle service and pick-up to the service center. More

by blindskog09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2024

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 09, 2024

Dealership Rating
Employee Rating

Dealing with my sales representative I didn't get my lifetime oil Changes that were supposed to transfer over from my first new car purchase, and I felt rushed and didn't feel comfortable and Dealing wi More

by ALEX02111977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 14, 2024

Family Hyundai responded

We're sorry to hear about your experience, Alex, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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