Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 107

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

June 26, 2020

Dealership Rating

Always Great Service I have been using this dealership since it opened and their service is excellent. Always on top of recalls and they correct any mistakes they make. More

by JOHN_PUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 28, 2020

Family Hyundai responded

We are very happy, John, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 26, 2020

Dealership Rating
Employee Rating

The service department runs smoothly. Mike was my service writer. He was friendly and I did not have to wait long. The bathroom was very clean. More

by cloney.cassell
Recommend Dealer
Yes
Jun 27, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 20, 2020

Dealership Rating
Employee Rating

Service This was a first time servicing my vehicle at this dealership. It was a positive experience from start to finish. Professionalism and appreciate the More

by ITALYPRINCESSRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2020

Family Hyundai responded

It has been a pleasure serving you. and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 14, 2020

Dealership Rating

One visit turned into two I have to have my body work done in two visits because service painted my part the work color. I felt like the dealer should have done something for i More

by MSBROCKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Kratschmer

Jul 01, 2020

Family Hyundai responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

June 14, 2020

Dealership Rating
Employee Rating

PJ was patient, informative and willing to make our car purchase a positive one. Joe Panici is always great, he sealed the deal for our car purchase in 2015 and again in 2020. Mike Majors and TJ in ser More

by Li
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt , Joe Panici, PJ

Jun 14, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 10, 2020

Dealership Rating
Employee Rating

This was the first time since owning my Hyundai that I have to give Family Hyundai a poor rating. I was at the dealership 4 hours for an oil change and to have brake pads replaced due to inadequate parts More

by JDNOLAN3
Recommend Dealer
No

Other Employees Tagged: Michael Kratschmer , Eric Kratschmer

Jun 27, 2020

Family Hyundai responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

June 06, 2020

Dealership Rating
Employee Rating

We really appreciate family hyundai for all they do and the santiago family appreciate you larry edwards for always providing us with great vehicles and customer service More

by sade_watson2000
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards, Leon Goldman

Jun 08, 2020

Family Hyundai responded

Thank you, Sade! It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 03, 2020

Dealership Rating
Employee Rating

OUTSTANDING SERVICE THE SERVICE DEPT AT FAMILY HYUNDAI IS OUTSTANDING. I BROUGHT MY NEW TUCSON IN FOR IT'S FIRST OIL CHANGE AND IT WAS DONE IN RECORD TIME. THE STAFF WAS More

by coolstuff91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2020

Family Hyundai responded

Hello, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 28, 2020

Dealership Rating
Employee Rating

I am very satisfied and pleased with all the service I am very satisfied and pleased with all the service that I've gotten in purchasing my very first Hyundai. Thank you so very much More

by GUDFOOD
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy , Kelly Kuckelman, Joe Panici, Bob Ross

May 29, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

May 27, 2020

Dealership Rating
Employee Rating

I’m always satisfied with my service from Family Hyundai. I won’t take my car anywhere else. The team is assume. I love Family Hyundai. More

by LDJEFFERSON2002
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 28, 2020

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 28, 2020

Family Hyundai responded

Thank you for choosing Family Hyundai! We look forward to assisting you in the future.

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