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1102 Reviews of Mike Majors
June 20, 2020
Service This was a first time servicing my vehicle at this dealership. It was a positive experience from start to finish. Professionalism and appreciate the This was a first time servicing my vehicle at this dealership. It was a positive experience from start to finish. Professionalism and appreciate the safety for clients with the wearing of masks More
by ITALYPRINCESSRN
Verified Customer
June 14, 2020
One visit turned into two I have to have my body work done in two visits because service painted my part the work color. I felt like the dealer should have done something for i I have to have my body work done in two visits because service painted my part the work color. I felt like the dealer should have done something for inconveniencing me for two days and they offered nothing. More
by MSBROCKL
Other Employees Tagged: Michael Kratschmer
June 14, 2020
PJ was patient, informative and willing to make our car purchase a positive one. Joe Panici is always great, he sealed the deal for our car purchase in 2015 and again in 2020. Mike Majors and TJ in ser purchase a positive one. Joe Panici is always great, he sealed the deal for our car purchase in 2015 and again in 2020. Mike Majors and TJ in service are my go to guys, they are hardworking and always go above and beyond for me. PJ was awesome on this our second purchase from Family! More
by Li
Other Employees Tagged: TJ Schmitt , Joe Panici, PJ
June 10, 2020
This was the first time since owning my Hyundai that I have to give Family Hyundai a poor rating. I was at the dealership 4 hours for an oil change and to have brake pads replaced due to inadequate parts have to give Family Hyundai a poor rating. I was at the dealership 4 hours for an oil change and to have brake pads replaced due to inadequate parts previously used. The staff was not courteous and I had to approach them to obtain any information. I missed a very important business meeting caused by the extended time I was at the dealership. I contacted customer service to express my dissatisfaction. My husband and I are in the market for a new vehicle and I had him sold on the Genesis. This poor customer experience has caused me to rethink purchasing a vehicle from Family Hyundai. More
by JDNOLAN3
Other Employees Tagged: Michael Kratschmer , Eric Kratschmer
June 06, 2020
We really appreciate family hyundai for all they do and the santiago family appreciate you larry edwards for always providing us with great vehicles and customer service the santiago family appreciate you larry edwards for always providing us with great vehicles and customer service More
by sade_watson2000
Other Employees Tagged: Larry Edwards, Leon Goldman
June 03, 2020
OUTSTANDING SERVICE THE SERVICE DEPT AT FAMILY HYUNDAI IS OUTSTANDING. I BROUGHT MY NEW TUCSON IN FOR IT'S FIRST OIL CHANGE AND IT WAS DONE IN RECORD TIME. THE STAFF WAS THE SERVICE DEPT AT FAMILY HYUNDAI IS OUTSTANDING. I BROUGHT MY NEW TUCSON IN FOR IT'S FIRST OIL CHANGE AND IT WAS DONE IN RECORD TIME. THE STAFF WAS VERY NICE AND PROFESSIONAL, AND WASHED THE VEHICLE BEFORE RETURNING IT TO ME.. ALSO WHEN I WENT TO PAY THE BILL , I WAS TO SURPRISED TO FIND OUT IT WAS FREE !!!! THANK YOU MICHAEL ( MGR ) TOM , COLLIN, CRYSTAL, MIKE M, AND BRIAN. YOU WERE AWESOME AND REALLY DO A GREAT JOB!!! I WILL SURELY RECCOMMEND FAMILY HYUNDAI FOR A NEW VEHICLE AND SERVICE. More
by coolstuff91
Other Employees Tagged: Graham Watson, Mayweather Shorter, Colin Simmons, Jason Lechowicz, TJ Schmitt, Michael Kratschmer , Larry Edwards, Eric Kratschmer, Tom Salin
May 28, 2020
I am very satisfied and pleased with all the service I am very satisfied and pleased with all the service that I've gotten in purchasing my very first Hyundai. Thank you so very much I am very satisfied and pleased with all the service that I've gotten in purchasing my very first Hyundai. Thank you so very much More
by GUDFOOD
Other Employees Tagged: Jerry Lacy , Kelly Kuckelman, Joe Panici, Bob Ross
May 27, 2020
I’m always satisfied with my service from Family Hyundai. I won’t take my car anywhere else. The team is assume. I love Family Hyundai. I won’t take my car anywhere else. The team is assume. I love Family Hyundai. More
by LDJEFFERSON2002
Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin
May 23, 2020
Oil Change The people who work here are always very friendly. I always feel like my car is in good hands here! Being here during the Covid outbreak was also a re The people who work here are always very friendly. I always feel like my car is in good hands here! Being here during the Covid outbreak was also a relief. Everyone had their masks on and the customers all were distancing themselves. More
by SAKAPALA
Other Employees Tagged: He was very friendly, explained what the service was going to entail and gave me an estimate.
May 21, 2020
Went in for oil change and any manufacturer scheduled maintenance. Did not attach inspection sheet. Service writer told me the battery was bad and ask if I waned replaced, I said no because some filters maintenance. Did not attach inspection sheet. Service writer told me the battery was bad and ask if I waned replaced, I said no because some filters and battery replacement is something I am capable of doing. Not sure if this was the reason for not including inspection report but makes me wonder if it had something to do with not including report. More
by CLANNIE
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