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Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 22

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,105 Reviews
4.5

1,105 Reviews

Write a Review

1105 Reviews of Mike Majors

April 05, 2024

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Employee Rating

I have always get the best service n I’m please. If I think of buying another vehicle it will be from you thsnkyou More

by petuniacj1946
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 06, 2024

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 01, 2024

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Employee Rating

All went extremely well, and I was very very happy. It was the Most Joyful Experience A Person Could Possibly Be A willing Participant Of. More

by BOBRAGOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer

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Apr 01, 2024

Family Hyundai responded

Thank you, Bob, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 28, 2024

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Love the service. The convenience, the distant and the fact that I can schedule my next oil change right then and there. Thanks for being awesome. More

by AHOWARD13
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Recommend Dealer
Yes
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Mar 28, 2024

Family Hyundai responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 26, 2024

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Employee Rating

Very good service and service writer was friendly and very accommodating. I will be returning for service. More

by REYESHECTOR0618
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Mar 26, 2024

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 23, 2024

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Terrible. Left my car there for 4 days. Never was looked at. Manager is a lier, promised he would look at it Thursday. Never did. Will never go to tha More

by ECLARK4851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Kratschmer

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Mar 28, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 16, 2024

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My first oil change on my new Sante Fe. Everything went great. It took about an hour and a half. Waiting areas was nice. I will continue to come here if they keep up the good service. More

by angeld66
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Recommend Dealer
Yes
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Mar 16, 2024

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

March 14, 2024

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Great people to work with. Thanks The quality of work is excellent. Car was clean when returned. More

by JEROMEYOUNGWIRTH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Mar 15, 2024

Family Hyundai responded

Jeromy, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

March 04, 2024

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Employee Rating

Mike Major has been extremely helpful with explaining to me what they were going to do to solve my problem. More

by MUSTANGRDD
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The woman that answers the phone in the Service Dept was pleasant and helpful

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Mar 04, 2024

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

February 29, 2024

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Employee Rating

They are very nice and they took care of my car and took us to a restaurant. More

by RICHJOHN724
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer

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Mar 01, 2024

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 22, 2024

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Employee Rating

Still dealing with a check engine light and front brake pads that are now squeaking. After all of my brakes were checked less than a month ago. Takes 2 months to get an appointment for the same issues I've More

by knewsome1
Recommend Dealer
No

Other Employees Tagged: Colin Simmons

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Feb 26, 2024

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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