Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 23

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
926 Reviews
4.6

926 Reviews

Write a Review

926 Reviews of Mike Majors

March 27, 2023

Dealership Rating
Employee Rating

Appointment for an oil change at 12:30PM, didn’t get keys to car until 4:00PM. Unacceptable! More

by Jrlesauski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt , Tom Salin

Mar 30, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 24, 2023

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Employee Rating

Positive staff that communicates well and performed the oil change for my vehicle in a timely manner! More

by GABEWILHOYT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Eric Kratschmer

Mar 27, 2023

Family Hyundai responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

March 24, 2023

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Employee Rating

The paint is peeling on my hood, snd I received a Recall form about the issue. I took my car in to this dealership on 2/16/23 to have it addressed. Pictures were taken, and I was told it would be turned int More

by Ldplaczek
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Salin

Mar 30, 2023

Family Hyundai responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 24, 2023

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very good serviice, told me the amount right away,and it still was under warrenty More

by davidjedikohut
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Mar 27, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 23, 2023

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Employee Rating

My family has been dealing with Family Hyundai for close to ten years now. The service has always been good, but it just seems to get better! More

by DSEBS
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Recommend Dealer
Yes
Mar 24, 2023

Family Hyundai responded

Thanks for sharing your experience with Family Hyundai. Mike and our team appreciate your business and hope to see you again soon!

March 23, 2023

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Matt is the best service Manager that I ever dealt with on a job, or in personal life. He took the time with my unique situation, and took the extra steps to get the job done. More

by MBABOVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

Mar 24, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Matt here at Family Hyundai.

March 23, 2023

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Employee Rating

I was traveling and engine light came on. Mike M was able to squeeze it in and was much appreciated. Thanks Ron More

by RONW.300
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 24, 2023

Family Hyundai responded

Thank you, Ron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

March 22, 2023

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Employee Rating

I’m always happy with the care and service I receive at Family Hyundai. They have been my go to service location for over a decade. More

by N8KRUPKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2023

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

March 22, 2023

Dealership Rating
Employee Rating

Really good costumer service. Fast. People there are really Friendly . The place is clean and comfortable More

by D.JAROSIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Mar 22, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2023

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Employee Rating

Very nice, they got me in and out quickly, making the appointment was a little much More

by SLYOUNG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Scott Lupo , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Tom Salin

Mar 22, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai!

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