Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 58

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

September 28, 2022

Dealership Rating
Employee Rating

At this time no problems. New customers a d so far my experience has been great. More

by TRW74
Recommend Dealer
Yes
Sep 30, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 28, 2022

Dealership Rating
Employee Rating

I came in without a appointment at 9am and Crystal met me at my car outside and was very kind and explained that they can fit me in. I work in the area so I was able to drop off my car and walk to my job and More

by Supercarboi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Sep 30, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2022

Dealership Rating
Employee Rating

Service lives up to warranty. Accommodate to your needs. Waiting time for vehicle is acceptable. More

by gruiz627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

Sep 28, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 25, 2022

Dealership Rating
Employee Rating

This is my favorite place, friendly and professional staff Cory seales men and service guy doing really good service👍 More

by SAID_BELIY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Sep 25, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

September 25, 2022

Dealership Rating
Employee Rating

Friendly and informative. I had to switch my appointment times at the last minute and they readily accommodated. I really appreciated it. More

by zaravazka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Sep 25, 2022

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2022

Dealership Rating
Employee Rating

Thank you for taking me in for the rehab problem that was with my car. I was only there for a short time and on my way home. Thank you. More

by SDOWNEY48
Recommend Dealer
Yes
Sep 25, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. Mike and our team appreciate your business and hope to see you again soon!

September 22, 2022

Dealership Rating
Employee Rating

Every visit has always been professional and of great quality with the service. They are always very attentive to the customer request. GREAT JOB More

by JESSMOM67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Larry Edwards

Sep 25, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 22, 2022

Dealership Rating
Employee Rating

They can not find out what’s wrong with my car. How do you manufacture a car and have the same problem happen to multiple cars and not know how to fix it? And then tell me nothing is wrong with my More

by Joshuathielen12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 28, 2022

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, Joshua, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 22, 2022

Dealership Rating
Employee Rating

Appts have to be scheduled months in advance even just for an oil change and the wait for the service has become too long. More

by Gabbyterra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 28, 2022

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

September 22, 2022

Dealership Rating
Employee Rating

The service department at Family Hyundai has always been the most friendly, efficient and knowledgeable of any other dealership service department I’ve been to. I look forward to bringing my vehicles to the More

by DHRUBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Sep 25, 2022

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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