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Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 59

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

September 22, 2022

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Employee Rating

I was greeted well and taken care of the hold time by the service staff. I told them about a recall and it was taken care of. Great service! More

by bsvakogu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 25, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 21, 2022

Dealership Rating
Employee Rating

The staff is extremely friendly and helpful. The facility is always clean and well kept. More

by dlas527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Sep 22, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 20, 2022

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Employee Rating

Service department was excellent they keep me informed throughout the service appointment. Mike was excellent to work with on my visit. More

by Bob Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 20, 2022

Family Hyundai responded

Thank you, Bob. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 19, 2022

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Employee Rating

3 hours for an oil change and wait 2 months for appointment - washed car when done and didn’t even dry. More

by Sistercher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Sep 23, 2022

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 19, 2022

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Employee Rating

Family hyundai was very fast at handling my maintenance visit this week. They also gave me transportation to a nearby restaurant. More

by EMYRICK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

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Sep 19, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

September 16, 2022

Dealership Rating
Employee Rating

This is my fifth Santa fe I have purchased from them. They are easy to work with. More

by pamboesch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, George "Skip" Hasenjaeger, Jason Lechowicz, Michael Kratschmer , Joe Panici, Tom Salin

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Sep 18, 2022

Family Hyundai responded

Pam, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on your 5th Santa Fe! Thank you for choosing Family Hyundai!

September 16, 2022

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Employee Rating

I really love going to this dealership because it's convenient for me having early appointments and they are always on time. More

by JGBLESSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Sep 18, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

September 16, 2022

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Employee Rating

The service department was able to get my vehicle taken care of in a timely matter. My service advisor Bryan was very helpful and did a great job! More

by alex.jtsldetail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Bryan, service advisor, 5 stars

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Sep 18, 2022

Family Hyundai responded

Alex, Thank you for your very kind service review. Bryan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 15, 2022

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Employee Rating

Excellent service every time. I have never left with a problem or had any thug missed. More

by P420f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

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Sep 16, 2022

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

September 14, 2022

Dealership Rating
Employee Rating

customer satisfaction is top rated at this dealership,service dept is mobbed so be prepared to wait,but leave with the knowledge your work was done right.Family Hyndai great service great cars More

by frankjotoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

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Sep 15, 2022

Family Hyundai responded

Thank you, Frank! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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