Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 73

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

May 10, 2022

Dealership Rating
Employee Rating

Knowledgeable staff while booking appointment over the phone. I received my first maintenance check up for my new car. I received an oil change and new filter. I was taken care of with high standards. I w More

by ieyeinyou2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

May 11, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2022

Dealership Rating
Employee Rating

Matt Maser helped me greatly. Full engine replace and the experience was smooth. I love Family Hyundai. More

by Jonathanlech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Matt Maser

May 11, 2022

Family Hyundai responded

Thank you so much for your kind words, Jonathan, and for taking the time to leave us this wonderful feedback!

May 06, 2022

Dealership Rating
Employee Rating

They help me get in right away there was a man in the office he was a big help for me I asked him why is it take an hour and a half to get a free oil change when there’s only two people here More

by Midnight
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 09, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 05, 2022

Dealership Rating
Employee Rating

Met at the door with instructions on how to proceed. Give an estimate of the time involved to make corrections on vehicle. Notified in that time frame and I was on my way. Happy with the service More

by GAYLEGRANT41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2022

Family Hyundai responded

Thank you for your very kind review, Gayle. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 05, 2022

Dealership Rating
Employee Rating

Very helpful and always courteous. TKes time to explain things and keeps you posted of what is going on More

by SRPARADOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

May 07, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 05, 2022

Dealership Rating
Employee Rating

Mike Major is Awesome! He squeezed in my Tucson for an oil change, tire rotation and safety recall. Now I can drive to Tampa Florida in total confidence. Thank You!! More

by Margaret.walsh1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

May 06, 2022

Margaret.walsh1961 responded

Thank you

May 05, 2022

Dealership Rating
Employee Rating

When I read got there for my 4 appointment it was actually 3 p.m. I thought that I would have to wait for an hour and they said don't worry about it will take your vehicle sir will take care of you r More

by ANGELO3PETe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 07, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 05, 2022

Dealership Rating
Employee Rating

I brought car in for oil change and repairs said they can only do oil change. I sat there for an hour and a half, and the girl comes out from service and says you have to reschedule for repairs on car we ca More

by michellelacheta
Recommend Dealer
No
May 10, 2022

Family Hyundai responded

Thank you for providing this feedback, Michelle, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 04, 2022

Dealership Rating
Employee Rating

Very busy in the service department but was able to drop off without an appointment and got taken care of same day More

by bpradelsk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Family Hyundai responded

Thank you for taking the time to leave us a review. We're glad to hear we were able to help. We look forward to having you as one of our valued customers for years to come.

May 03, 2022

Dealership Rating
Employee Rating

Service guys were very helpful did a good job answer all my questions will use them again More

by PJR3232
Quality Of Work
Recommend Dealer
Yes
May 04, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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