Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 72

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,104 Reviews
4.5

1,104 Reviews

Write a Review

1104 Reviews of Mike Majors

May 24, 2022

Dealership Rating
Employee Rating

Takes our vehicle via drop box and called early next morning every time. Called us to explain service tasks and clarify cost. So far so good. More

by aznir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 24, 2022

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

May 22, 2022

Dealership Rating
Employee Rating

As usual service was wonderful service people concertious Work on car was performed excellent as usual More

by WYVELL15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 20, 2022

Dealership Rating
Employee Rating

Had a problem with some front springs on a 2013 sonata and brought it in for an oil change they found the spring problem and took care of everything all within four hours Great service team More

by hansenservices123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

May 17, 2022

Dealership Rating
Employee Rating

Service is great, nice atmosphere to be waiting for car. I would highly recommend dealership. More

by Juandb72
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri

May 18, 2022

Family Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 17, 2022

Dealership Rating
Employee Rating

First appointment I made with them was for an oil change and gas door not opening on my brand new car. First opening they could give me was 2 MONTHS out! Then had car towed to dealership because my brand n More

by annmariedolan77
Customer Service
Friendliness
Recommend Dealer
No
May 21, 2022

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 17, 2022

Dealership Rating
Employee Rating

The best dealership I have ever dealt with ur service department and sales people are awesome Jason is the best I will never leave this dealership I am a loyal customer More

by LIETZCLL1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

May 16, 2022

Dealership Rating
Employee Rating

I was the first person in line at 6am. Due to back up I couldn't schedule an appointment that's why I was so early. The rep explained to me the wait time and how people had been waiting fo More

by shaneehayes23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Family Hyundai responded

Shane, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 16, 2022

Dealership Rating
Employee Rating

The wait times could be quicker. Wait rooms could be more accommodating. They are very honest in saying how long it will be. More

by rfernando326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Family Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 13, 2022

Dealership Rating
Employee Rating

I was able to get serviced for an oil change without an appointment and service was complete in an hour. More

by krtutwiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 14, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 11, 2022

Dealership Rating
Employee Rating

Great service, friendly helpful staff. I feel very confident my Santa Fe is in the best of operating conditions. More

by ayrshire2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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