Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 86

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,102 Reviews
4.5

1,102 Reviews

Write a Review

1102 Reviews of Mike Majors

February 02, 2022

Dealership Rating
Employee Rating

I had my car towed to the dealership on Saturday because it wouldn’t start, had to keep calling to get updates on what was wrong, finally got an update on Tuesday letting me know that I needed a starter whi More

by dugzgirl98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons , Matt

Feb 19, 2022

Family Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Thank you for providing your contact information and someone from our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

February 02, 2022

Dealership Rating
Employee Rating

With today’s modern technology I find it hard to believe they couldn’t get the phone numbers right and they kept calling the wrong phone number. That is so annoying when you repeatedly give them the right p More

by PAUL.MCDONOUGH99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Paul. We work hard to make sure our guests have an exceptional experience, and it is disappointing to hear that we fell short in this case. We will share your comments with our team, and we hope you will give us another opportunity to serve you.

February 01, 2022

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Employee Rating

They were very pleasant and the customer service was excellent. I recommend them very highly. I was greeted with a smile by every employee. More

by nevans7703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

February 01, 2022

Dealership Rating
Employee Rating

Always get great service..the entire service staff is courteous and friendly. I always service here More

by DANAJA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Matt

Feb 01, 2022

Family Hyundai responded

Dana, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

January 29, 2022

Dealership Rating
Employee Rating

The service person was very helpful and service was quick and on time very helpful More

by Mlajohns
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 30, 2022

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

January 29, 2022

Dealership Rating
Employee Rating

Service was extremely great, and timely. Everyone was courteous and helpful. They exceeded all my expectations! More

by jtrandel
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 30, 2022

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 27, 2022

Dealership Rating
Employee Rating

The big differance in dealerships is. The people that represent the company. Family hyandi people make the differance. More

by JOHNHORRAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Family Hyundai responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 26, 2022

Dealership Rating
Employee Rating

After attempting three times to make an oil change appt, they let me drive in ad they took care of me the same day. More

by lauriejans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Family Hyundai responded

Laurie, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

January 24, 2022

Dealership Rating
Employee Rating

Great service! Matt in the service dept is the best. So helpful and honest! Can't say enough good things about Matt. More

by Sradtke82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2022

Family Hyundai responded

It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

January 21, 2022

Dealership Rating
Employee Rating

Have bought cars and had them serviced for 13 years nothing but a first class dealer . will be back to purchase and have all my service done More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jan 23, 2022

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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