Mike Majors | Page 87

I've done business with Family Hyundai on 2 occasions. The first time, they were unable to identify the problem and refused to give my concern any further time/effort. The problem was corrected at another The first time, they were unable to identify the problem and refused to give my concern any further time/effort. The problem was corrected at another Hyundai dealership. The second time I took my vehicle there, someone removed the money that I forgot to take out. I should not have left it but management was very nonchalant about it. After being transferred 3 times and a "dropped" call, I finally did speak to someone who I gave notice of my failure to remove money from the vehicle. I got a return call, letting me know that there was nothing in the car. I accepted what I was told. I guess because it involved cash, I was not surprised but I was hopeful. I will say that they made a special effort to accommodate my need for service. Instead of a February appointment, I was "worked in" in 2 days. The service was good. No need to name names. Of the 5 people that I spoke with, only one took the time to even listen to the reason for my call before transferring me or simply leaving me hanging, waiting until my call went back to the operator and I had to start all over again. . More

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I was completely satisfied with Family Hyundai service department. Colin has always given great customer service. I enjoy my visits at Family Hyundai! department. Colin has always given great customer service. I enjoy my visits at Family Hyundai! More

by KATBRAT87 Verified Customer Verified Customer

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We love this dealership. They are all nice folks and hard workers. It’s a pleasant experience to come here. ❤️ workers. It’s a pleasant experience to come here. ❤️ More

by NANA19507842 Verified Customer Verified Customer

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The service department is exceptional every time we visit. I am completely confident that when I bring my car in it is in excellent hands. Mike is so thorough and efficient with his customers. visit. I am completely confident that when I bring my car in it is in excellent hands. Mike is so thorough and efficient with his customers. More

by greeneclan Verified Customer Verified Customer

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I have extremely happy with the service department at Family Hyundai over 10 years! They have kept my 2008 Elantra cruising down the road! Family Hyundai over 10 years! They have kept my 2008 Elantra cruising down the road! More

by MBPRATT Verified Customer Verified Customer

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Family Hyundai service dept is AWESOME !!!! They are extremely busy and backlogged but Mike the service manager was able to get my Tucson serviced for me. The service staff and tech's are friendly, and extremely busy and backlogged but Mike the service manager was able to get my Tucson serviced for me. The service staff and tech's are friendly, and knowledgeable, and accommodating when it comes to giving the best service possible. All the service staff is outstanding !!!!!! Thanks Family Hyundai for taking great care of my Hyundai.... More

by coolstuff91 Verified Customer Verified Customer

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Everyone is very helpful and respectful there. Very good assistance and time management as well. assistance and time management as well. More

by souchetamanda Verified Customer Verified Customer

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The service and technicians are outstanding. They communicated with me frequently. However, the price for the repair was very expensive. To replace the battery was over $300. communicated with me frequently. However, the price for the repair was very expensive. To replace the battery was over $300. More

by MAM125 Verified Customer Verified Customer

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I love the people at Family everyone is so nice and helpful. I have bought 4 cars in the last 12 years from Kristi. I can tell you my next car will also come from Family Hyundai. helpful. I have bought 4 cars in the last 12 years from Kristi. I can tell you my next car will also come from Family Hyundai. More

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Thank you Family Hyundai I've been a Hyundai owner for over 10 years I've bought my first brand new Santa Fe back in 2012 and I've been a Loyal customer ever since. I want to Give a special shot out to th over 10 years I've bought my first brand new Santa Fe back in 2012 and I've been a Loyal customer ever since. I want to Give a special shot out to the entire Service Department.....Matt. Mike. Tom. Collin. Eric. And The Service Manager Mike Thank you once again for always making me feel welcome and appreciated 😊 More

by charleeb68 Verified Customer Verified Customer

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