Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 92

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,102 Reviews
4.5

1,102 Reviews

Write a Review

1102 Reviews of Mike Majors

August 07, 2021

Dealership Rating
Employee Rating

I've been buying and servicing all my Hyundai vehicles from Family Hyundai for the past 11 years and they have NEVER let me down which is why I go back for more of the same. Family Hyundai always treats More

by jimmar1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Al Pellizzeri

Aug 07, 2021

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

July 30, 2021

Dealership Rating
Employee Rating

Always great people to work with. I got in and out in about an hour for my oil change and of course bonus car wash! More

by OAKRAIDERS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

July 28, 2021

Dealership Rating
Employee Rating

Very good service and fastI need a ride to a restaurant Very good service and fast I need a ride to a restaurant Free drive and pick up everything was OK a OK Free ☕️ everyone friendly More

by frank.kowalczyk
Customer Service
Price
Recommend Dealer
Yes
Jul 28, 2021

Family Hyundai responded

Frank, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Family Hyundai are glad to have you as a customer.

July 26, 2021

Dealership Rating
Employee Rating

Excellent dealership. This dealership is ran professionally by caring , Knowledgeable, staff. They are all excellent at doing their jobs. That's why we buy all our cars from there. More

by DEBELLA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 25, 2021

Dealership Rating
Employee Rating

Always found the employees to be friendly and knowledgeable. My oil change was done in a reasonable amount of time and done right. Washing the car is a nice perk. More

by JOYCEGRENNAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Family Hyundai responded

Joyce, Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

July 25, 2021

Dealership Rating
Employee Rating

Took vehicle into dealership for maintenance and check air conditioner on 6/7/21. Air conditioner needed a part that was ordered and paid for the same day. Called dealership on 7/2/21 to question status a More

by burnadebt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2021

Family Hyundai responded

Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 23, 2021

Dealership Rating
Employee Rating

Nice and clean waiting area and Mike was a pleasure to work with! My car rides like the first day I bought it from there. More

by STUBBIE2873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and the team, and we look forward to working with you again.

July 22, 2021

Dealership Rating
Employee Rating

Service person was extremely rude on the phone, could not find me in the system even though my car has been there for 8 days, and left me on hold for over 10 minutes. Not sure who it was. Not Colin. More

by JGibson
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Michael Kratschmer

Aug 08, 2021

Family Hyundai responded

Thank you for your review. We'd like to address these issues with our team. If it's possible to discuss your call in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers are happy, and it's disappointing to learn that we missed the mark here.

July 18, 2021

Dealership Rating
Employee Rating

I was in & out in less than an hour for my oil change, I would spend no less than 2 hours when I was at McGrath! Thank you!! More

by e76esparza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 12, 2021

Dealership Rating
Employee Rating

I was really pleased with the customer service I received. She was awesome. Great young lady. Fast. Service. Will definitely come back. Thank you so much. More

by NICOLEOWENS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Family Hyundai responded

Nicole, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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