Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 93

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,102 Reviews
4.5

1,102 Reviews

Write a Review

1102 Reviews of Mike Majors

July 10, 2021

Dealership Rating
Employee Rating

In and out before the time stated. That's the way to do it. They did not waste my time and my car was clean and returned promptly. More

by Dan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jul 10, 2021

Family Hyundai responded

Thanks for your review, Dan! Our goal is to make sure everyone who walks through the door leaves happy, so it's great to hear that we were able to help you out in a timely manner. Thanks again for choosing Family Hyundai!

July 08, 2021

Dealership Rating
Employee Rating

Great service department. Although it's busy the employees including Candy, the cashier, are always providing superior customer service. I appreciate how they keep me informed. More

by ayrshire2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2021

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

July 08, 2021

Dealership Rating
Employee Rating

The service guy forgot what I looked like and spoke to someone who looks nothing like me about what they were doing to my car, therefore, they serviced my car without me knowing what had to be done so I w More

by kathysullivan618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 25, 2021

Family Hyundai responded

Hello Kathy, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 03, 2021

Dealership Rating
Employee Rating

The service department is why I keep buying the Hyundai cars. Everyone of them is so helpful and kind. More

by greeneclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 04, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 29, 2021

Dealership Rating
Employee Rating

Great job by the staff. I was in and out quickly. More

by jcsilves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

June 28, 2021

Dealership Rating
Employee Rating

Service is great everyone is courteous and friendly. I've been bringing my cars here for 11 years when I'm ready to buy another car it will be at Family Hyundai. More

by DEBP8929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2021

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 27, 2021

Dealership Rating
Employee Rating

I made an appointment 2 weeks ago nothing sooner I got at family at 8 am for a oil change and waited 1hour 30 mn to get my car back I bought my Santa Fe from family and always got service from you but n More

by guy15419
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 15, 2021

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 25, 2021

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Employee Rating

Even though we had to wait 10 days before a loaner vehicle was available, the service department personnel were terrific, especially Mike who kept us in the loop regarding repair status. More

by juliestandring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Julie. We will share your comments with Mike, and our team, and we look forward to working with you again.

June 25, 2021

Dealership Rating
Employee Rating

I love coming to Family Hyuandi and will always recommend them to all of my family and friends! I know I can always drop my car off before work for my regular maintenance and it will be ready before I’m off! More

by KRISTENDYKE1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Ricky Gushi, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 25, 2021

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon! Thank you for helping to spread the word about us. We're here for you any time.

June 24, 2021

Dealership Rating
Employee Rating

The service dept and our former salesman are absolutely awesome. They are very professional and always very helpful. I have recommended this dealership to many people. More

by TEDANDLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, PJ

Jun 25, 2021

Family Hyundai responded

Thank you for sharing your thoughts about your experience with us here at Family Hyundai. We appreciate you leaving us a fantastic, five-star review. Thank you for helping to spread the word about us. We're here for you anytime.

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