Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 95

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,102 Reviews
4.5

1,102 Reviews

Write a Review

1102 Reviews of Mike Majors

May 26, 2021

Dealership Rating
Employee Rating

They didn't clean the car and or vacuum. No report on what next to be service on my car. It was like here pay your bill and leave. More

by JBD0224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 12, 2021

Family Hyundai responded

.Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 24, 2021

Dealership Rating
Employee Rating

Excellent service as always. Just wish the 120,000 mile check up could be a little more reasonable after dutifully doing all services on time. I did get the senior discount, but still a hefty bill. More

by DJ11148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us, Dj. We appreciate your business and our team looks forward to serving you again soon!

May 22, 2021

Dealership Rating
Employee Rating

Excellent customer service. ALWAYS!! Also very prompt service! Always a pleasure dealing with the staff at Family Hyundai. Thanks for your prompt and excellent service More

by CHRISTINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 24, 2021

Family Hyundai responded

Thank you for your very kind review, Christine! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

May 22, 2021

Dealership Rating
Employee Rating

I came to Hyundai for an oil change and Bryan told me about a recall.He could do both and a tire rotation so I didn't have to come back so soon.He was honest about the wait-it was worth it to me.Everyone More

by CAROLPARKS16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin, Bryan

May 22, 2021

Family Hyundai responded

Thank you for your business and this five-star review. We're happy to hear that Bryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 22, 2021

CAROLPARKS16 responded

Thank you and I will take my car no where else!!

May 21, 2021

Dealership Rating
Employee Rating

Since I purchased my car from Family Hyundai it has been nothing but great Excellent Service. I went to Family Hyundai because of former customers. More

by TGAVIN068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

May 22, 2021

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2021

Dealership Rating
Employee Rating

Very thorough and a pleasant; took time to explain service requirements and recommendations. I am certain my Sonata received all of the service that was necessary. More

by orr.paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2021

Family Hyundai responded

Thank you for taking the time, Paula, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 13, 2021

Dealership Rating
Employee Rating

Short wait timeWorkers were friendly, courteous Waiting Short wait time Workers were friendly, courteous Waiting area was clean working vending machines NO COFFEE OR WATER IN WAITING AREA The restroom More

by vernice_thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 13, 2021

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 08, 2021

Dealership Rating
Employee Rating

Colin was wonderful as usual, polite and always helpful, he is more than 5 stars, He has great manners, and always respectful. This is my favorite dealership for service. More

by RRBOTTKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

May 05, 2021

Dealership Rating
Employee Rating

The pit manager treated me like I was nothing or had money to but the SUV I wasn't satisfied with him at all the service department outstanding my saleman was the best Mayweather. More

by REV.MOSES13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mayweather Shorter , Joe Panici

May 06, 2021

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 05, 2021

Dealership Rating
Employee Rating

Great service! Even though it was exceptionally busy on the day I arrived without an appointment for an oil change and recalls, everyone was friendly from start to finish. Our service was done much quicker More

by FJC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons

May 05, 2021

Family Hyundai responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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