Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 94

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.5
1,102 Reviews
4.5

1,102 Reviews

Write a Review

1102 Reviews of Mike Majors

June 24, 2021

Dealership Rating
Employee Rating

This dealership has always given me the absolute best service!!!! More

by VAGARB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2021

Family Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Hyundai.

June 21, 2021

Dealership Rating
Employee Rating

Very friendly and helpful. Comfortable waiting area and always nice to have a cup of coffee. More

by SDOWNEY48
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 21, 2021

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 18, 2021

Dealership Rating
Employee Rating

Mike was a huge help and very straightforward with me. It was highly appreciated. Family Hyundai in Orland is a quality operation. I have gone to others where the service was not nearly up to par. I will mos More

by PhotoMoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2021

Family Hyundai responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 15, 2021

Dealership Rating
Employee Rating

Was not happy that dealer tried to push a rear brake job on me after the car sat on their lot for 2 months waiting for a new motor causing the rear brakes to seize up. Also, when i finally took delivery of More

by ronjul88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: TJ Schmitt

Jul 03, 2021

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 15, 2021

Dealership Rating
Employee Rating

The service center was great. My only issue is more of a Hyundai issue than with the service. I need a new cover for my mirror but apparently I can't just get the cover replaced. I have to pay almost $500 t More

by laughran.michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Kratschmer

Jun 15, 2021

Family Hyundai responded

Thank you for this feedback, Michael! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

June 13, 2021

Dealership Rating
Employee Rating

My experience was great. The service department is so thorough and kind. They really know how to treat their customers. The reason I bought a car from Hyundai is because of their service. More

by greeneclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Jun 13, 2021

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback for our service department!

June 09, 2021

Dealership Rating
Employee Rating

You keep sending me emails for my husband after I repeatedly called and gave you his email. This has been going on since January.Please send him, not me the emails. Take the time to update the inform More

by MINDIGIRL73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer , Eric Kratschmer, Tom Salin

Jun 26, 2021

Family Hyundai responded

Thank you for this feedback, we apologize for the confusion. If you would please provide your and your husband's name and email, we will address this issue right away. Thank you!

Jun 26, 2021

MINDIGIRL73 responded

I have given it to you, again. Hopefully it will be fixed. Thank you!

Jul 29, 2021

MINDIGIRL73 responded

Just received another email for Chris, from your internet department.

June 04, 2021

Dealership Rating
Employee Rating

Mike was Awesome in the Service Dept.!!!! Didn't have an appointment but they worked me and it was fast! I was expecting a long wait but the car was done in a few hours. More

by Scott Hannion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

Family Hyundai responded

Thank you, Scott, for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

May 30, 2021

Dealership Rating
Employee Rating

You have been taking care of my car for six years and I love your customer service care team. I hope I can continue to get excellent customer service More

by joann.whisenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Edwards

May 31, 2021

Family Hyundai responded

Joann, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 28, 2021

Dealership Rating
Employee Rating

great people always ready to help.. i have bought over 4 cars here.111 and was always Kind and knew the positions . will always reommend them More

by TAZ1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Panici, Bob Ross

May 28, 2021

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

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