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Joe Machens Capital City Ford
Jefferson City, MO
8,345 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 22, 2026
An oil change that was scheduled took 3 hours to
complete. It should be a simple task that takes maximum 30 minutes. We will not be returning.
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by Taylorandtellman
Verified Customer
Verified Customer
Employees Worked With
May 22, 2026
They were on time.
I do miss that everything is now done by text. Hearing about your vehicle is all by text. Once they sign you in, you never see that service writer ag
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by Burnscl18
Verified Customer
Verified Customer
Employees Worked With
May 22, 2026
Appointment was 1 hour and 45 minutes longer than I
expected for a oil change and a tire rotation. I will not make another afternoon appointment.
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by SRHAWKINS42
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (320 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Parts Store
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free WiFi
- Quick Lube
- Shuttle Service
- Television
- Home Delivery
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
