Mike McKesson
Mike McKesson at Williamson Cadillac

Mike McKesson | Page 22

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
251 Reviews
4.8

251 Reviews

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251 Reviews of Mike McKesson

August 17, 2023

Dealership Rating
Employee Rating

Very professional, very courteous, once the door was open for the customer, everything was smooth and dandy. More

by CARLOSSILVERIO29
Service Price Transparency
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Recommend Dealer
Yes

August 15, 2023

Dealership Rating
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Excelente servicio y poco tiempo de espera. Gracias por la atención brindada desde que llegue al departamento de servicio. More

by TUTYAYDA
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Recommend Dealer
Yes

August 15, 2023

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I like the service I receive at Williamson Cadillac. It is the reason I continue to return. More

by Maria
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez, John Varela, Tony Martinez , Skip Moosang

August 15, 2023

Dealership Rating
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Service writer was not factual for warranty request. Warranty was denied on a $86,000 dollar truck with only 4500 miles, 2023 Denali 1500 Ultimate. The Alpine leather on the drivers seat began discolori More

by scc33033
Service Price Transparency
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Recommend Dealer
No
Aug 15, 2023

Williamson Cadillac responded

We are sorry General Motors did not approve the repair to the seat cover in your vehicle. For that type of repair they require us to send pictures for them to review. They determined it was something not covered under warranty, not the dealership.

Aug 15, 2023

scc33033 responded

When I spoke to GM representative they said because of what the service writer wrote they denied it, for wear and tear and claimed the dealership can demand replacement, which they won’t. Again, how do you have wear and tear with only 4500 miles. The pictures taken where done indoors and not in sunlight, which shows an issue with the seat, but not the complete discoloration. I have new photos of the issue, but GM won’t accept them, only the dealer can send them.

August 11, 2023

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Williamson Cadillac always does a good job with repairs. Also, they are very honest, You don’t have to worry that they are going to “find” a problem that isn’t there. The staff is very pleasant and go the e More

by Yolie
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Recommend Dealer
Yes

August 04, 2023

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my service manager kept me updated on my part, then scheduled a remote service technician to come to my home and install the part. More

by tim.dunigan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason - 24 hour remote technician

August 01, 2023

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Excellent service! Knowledgeable employees! Minimal wait time from beginning to end of service time..highly recommend… More

by CPORTELA
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Recommend Dealer
Yes

July 27, 2023

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Mike McKesson is excellent, he is very professional, he’s very helpful, he explains everything, he made that my car is serviced correctly, there should be more like him at Williamson , Thank you Mr McKesson. More

by pjohnson871
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Recommend Dealer
Yes

July 22, 2023

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The best dealership with the best workers, they treat everyone like family! Will always be the go to! More

by gisellecon26@hotmail.com
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Recommend Dealer
Yes

July 21, 2023

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Employee Rating

Buenisimi todo bien rapido y especial best of the best Carla forever. Thank you so much for everything please you’re the best. More

by garciadrymetal
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Recommend Dealer
Yes
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