Mike Molles
Mike Molles at INFINITI of South Bay
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Mike Molles | Page 4

Sales Consultant

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

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5.0
76 Reviews

Employee Video

5.0

76 Reviews

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76 Reviews of Mike Molles

January 01, 2022

Dealership Rating
Employee Rating

This being our 6th nissan Infiniti lease I would say we have had exceptional encounters and not so good ones. This time was not great! It was a bummer because We had higher expectations More

by LJO
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh, Larry Harris , Andy Kim

Jan 14, 2022

INFINITI of South Bay responded

Hi! Thank you for being such a loyal customer. We're sorry to hear that this recent experience wasn't so great. Please reach out to us so we can address any concerns. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 16, 2021

Dealership Rating
Employee Rating

Michael was very professional and helpful. The whole transaction was very smooth. Highly recommend this dealership. More

by angelafun87
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh

Dec 17, 2021

INFINITI of South Bay responded

Thanks! We're glad to hear that Michael was professional and helpful and that the whole transaction went smoothly. We appreciate your business and hope to see you again soon! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

December 09, 2021

Dealership Rating
Employee Rating

Dealership was great service just sadly sold me car that took month to pass inspection . The fact they said car would be ready 2 days after I purchase it was ok with me but it dragged on for over month whic More

by will112802
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kas Yeganeh, Larry Harris

Jun 29, 2022

INFINITI of South Bay responded

Will, we apologize that this dragged on for the multiple reasons it did. All we can do is thank you for your patience and let you know we appreciate you and your business. We hope that things could have gone quicker. Kelvin Bratcher Owner & General Manager INFINITI of South Bay

November 30, 2021

Dealership Rating
Employee Rating

Sales process was amazingly fast and smooth. Mike did a great job in setting it up. More

by daviddqcao
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh

Dec 01, 2021

INFINITI of South Bay responded

We're glad everything was completed quickly and to your satisfaction and that your Sales Rep, Mike, did a great job in setting it up. We will let him know your kind words. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

October 26, 2021

Dealership Rating
Employee Rating

This was the easiest car purchase ever. Mike was professional, knowledgeable and very helpful throughout the whole process. He went above and beyond to help us with everything we asked. He was strai More

by NR
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh

Oct 27, 2021

INFINITI of South Bay responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

October 15, 2021

Dealership Rating
Employee Rating

Excellent customer service at all times. Staff is very considerate and attentive to each customers needs. More

by TYJAYMOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edson Trujillo, Kas Yeganeh , Matt Murillo

Oct 18, 2021

INFINITI of South Bay responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager

September 21, 2021

Dealership Rating
Employee Rating

The employees were wonderful and helpful they worked with us to find the vehicle that we love. More

by superjvbg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh , Andy Kim

Sep 22, 2021

INFINITI of South Bay responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Andy Kim INFINITI of South Bay Sales Manager

September 17, 2021

Dealership Rating
Employee Rating

Gave me a loaner which was really nice and did not charge for things I didn’t need More

by NAncy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz , Matt Murillo

Sep 17, 2021

INFINITI of South Bay responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

Sep 17, 2021

INFINITI of South Bay responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

September 16, 2021

Dealership Rating
Employee Rating

I worked Mike....Mike was very professional and a joy to work with. Mike made my experience buy a new car the best experience I ever had at a car dealer. I have bought new cars before and it was a total More

by iracook2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh

Sep 17, 2021

INFINITI of South Bay responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Kelvin Bratcher INFINITI of South Bay Owner & General Manager

September 15, 2021

Dealership Rating
Employee Rating

There service was great , everyone was very polite. I was able to drive of there with not just a brand new car but the color of my choice. I totally recommend this dealership:) More

by brooklynluv01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Ruiz, Kas Yeganeh

Sep 16, 2021

INFINITI of South Bay responded

Brooklyn, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Andy Kim INFINITI of South Bay Sales Manager

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