Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham | Page 20

Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
602 Reviews
5.0

602 Reviews

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602 Reviews of Mike Needham

June 09, 2022

Dealership Rating
Employee Rating

Service manager Mike S. Efficiently finds a way around my busy schedule to have my car ready in a timely matter. More

by Reephdiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr

Jun 09, 2022

Subaru of Jacksonville responded

Thanks for the great review, Reephdiver! We appreciate you being part of our SOJAX family.

June 07, 2022

Dealership Rating
Employee Rating

Always work hard to double check my Subaru to make sure everything is functioning safely and effectively. We found a small glitch, and service ordered the part expedited to be replaced within two days. Th More

by Krista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Parts Department

Jun 07, 2022

Subaru of Jacksonville responded

Krista, thanks so much for the kind words and great review and recommendation! We are so happy you've been pleased with your Service experience. Thank you for being part of the SOJAX family!

June 01, 2022

Dealership Rating
Employee Rating

My Subaru has been serviced by Subaru of Jacksonville for the five years I have owned it. They are always very thorough and reliable, but this time was better than good. Mike went over the whole inspection More

by Chrisplum09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony "Q" Quarterman , Kelsey Leonard, The guys out front were great, too!

Jun 02, 2022

Subaru of Jacksonville responded

Chrisplum09 - this review is so awesome and we are so appreciative. It sounds like we are running like a well-oiled machine ;) (dad jokes). We aren't always perfect, but we definitely try to make it easy. Thank you for the great review and for being part of our SOJAX family! We look forward to seeing you again!

June 01, 2022

Dealership Rating
Employee Rating

I am a 76 year old senior citizen and have owned numerous vehicles over the years, This Subaru is the only vehicle I have had serviced by a dealership. Why? Because they deliver excellent service in a time More

by Walterlbennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Parts Department

Jun 02, 2022

Subaru of Jacksonville responded

Walterlbennett, we are so honored you have given us your trust and confidence. We will continue to strive to deliver every time. Thank you for being part of the SOJAX family!

May 22, 2022

Dealership Rating
Employee Rating

They got the tires I needed and installed them in half the time originally quoted. More

by Terri C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department

May 23, 2022

Subaru of Jacksonville responded

Terri C - we're so glad we were able to beat the time expectations. Thank you for choosing SOJAX!

May 21, 2022

Dealership Rating
Employee Rating

Mike Needham is a hero to me! I had my son’s air compressor replaced two years ago at Subaru of Orange Park. It needed to be replaced again. He called Subaru Advocacy for me, and More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Subaru of Jacksonville responded

Wow, Stacy, thanks for such a great review. We are so happy Mike took great care of you and your son and you felt the SOJAX family love. Thank you for giving us a chance!

May 21, 2022

Stacy responded

Afford instead of offered in the review

May 20, 2022

Dealership Rating
Employee Rating

Absolutely thrilled with how I was treated by Mike Needham and the service department. My daughter’s car had a serious transmission problem that showed up unexpectedly. She is a brand new nursing s More

by Dave
Recommend Dealer
Yes
May 23, 2022

Subaru of Jacksonville responded

Dave, we are so glad we were able to help you out when the rubber met the road (see what we did there?). Thank you for the kind words. Welcome to the SOJAX family!

May 13, 2022

Dealership Rating
Employee Rating

Great service advisors, friendly service and everything took exactly as long as quoted. Always happy with the experience. More

by rick_armstrong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Subaru of Jacksonville responded

rick_armstrong, we are so glad to hear about your great experience with our team. Thank you for being part of our SOJAX Family!

May 13, 2022

Dealership Rating
Employee Rating

My Subaru dealership is always clean, employees are super-friendly, and the service department is always right on time. More

by craftysoprano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department

May 16, 2022

Subaru of Jacksonville responded

craftysoprano - thanks for the awesome review of our service department and SOJAX! We love having you as part of the family!

May 12, 2022

Dealership Rating
Employee Rating

Awesome customer service. You explain the issue that you have with your car and quickly find the problem. More

by Bfebo1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department

May 12, 2022

Subaru of Jacksonville responded

Bfebo1988 - thanks so much for the great review and being part of the SOJAX family!

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