Mike Needham | Page 61

This specific Subaru dealer is the best I’ve been to. They’re incredibly efficient and friendly. I put a lot of miles on my Forester and I can rely on them every time when I visit. They’re incredibly efficient and friendly. I put a lot of miles on my Forester and I can rely on them every time when I visit. More

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customer service The service department personnel has the right type of personalities of servicing each car and knowing how to talk to people. I wish they have a bett The service department personnel has the right type of personalities of servicing each car and knowing how to talk to people. I wish they have a better contractor for car washes because car wash employees sometimes won't go beyond the car of duty for vacuum, but it's free. More

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I have been taking my 2011 Suburu Outback to Suburu of Jacksonville for service ever since I bought it 8 1/2yrs ago. The people there are great, and their service is outstanding! First and foremost, the Jacksonville for service ever since I bought it 8 1/2yrs ago. The people there are great, and their service is outstanding! First and foremost, they have lots of experience in keeping my Suburu (and everyone else's!) running smoothly. They are fast, efficient, courteous and honest. Before any work is started, they review my work order with me, and if they find additional things that need to be done, they check with me before proceeding. I would recommend that you have your car serviced at Suburu of Jacksonville! Thank you Gabe, Mike M and Mike B!!! 29629 P.S. Their waiting area is great, too! Comfortable furniture, WiFi, free drinks and snacks, and big screen TV. More

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Always outstanding! You know you are truly in good hands, service is always through, sales staff is knowledgeable, pleasant and honest. This is our 6 Subaru and have neve You know you are truly in good hands, service is always through, sales staff is knowledgeable, pleasant and honest. This is our 6 Subaru and have never been disappointed! More

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excellent service Everyone who waited on me was great. Mike M., Gabe, and Mike Needham, service manager. They covered a battery for me that was slightly out of warrant Everyone who waited on me was great. Mike M., Gabe, and Mike Needham, service manager. They covered a battery for me that was slightly out of warrantee. I always get oil changes or any repairs there and will continue to do so. Love Subaru!!! More

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My Suburu Croscheck had recall. I could not get to Dealer. Mike Needham worked to get car there. He was very helpful. They fixed my suburu and got it back to me. I was so grateful. Dealer. Mike Needham worked to get car there. He was very helpful. They fixed my suburu and got it back to me. I was so grateful. More

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Service Wow excellent service Mike Needham is truly an asset to your dealership! I was wondering why there was a crowd of people who knew the dealership was a Wow excellent service Mike Needham is truly an asset to your dealership! I was wondering why there was a crowd of people who knew the dealership was also feeding their customers Lunch from the Happy grilled cheese truck now that's is amazing service. Mike Needham went beyond the scope of our service. More

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Mike Needham was outstanding. Made us feel like family here. We will always come back here because of how he treated us. The service here is great he best. here. We will always come back here because of how he treated us. The service here is great he best. More

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My service visit at Jacksonville Subaru went real well. Mike Needham the service manager bent over backwards. He got me in and out all went well. Mike Needham the service manager bent over backwards. He got me in and out all went well. More

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Very speedy. Attentive, responsive. I arrived before the official start of business, and found employees already lighting up the equipment, clearing out the work area. It was dark and r I arrived before the official start of business, and found employees already lighting up the equipment, clearing out the work area. It was dark and rainy (rain pouring down!), and the squeegee was already being used by the service manager ! I am new to this dealership, and before I opened my mouth the service manager introduced himself, and began to check the car's appearance ( I have a 2017 Forester) and began to check mileage, and get everything entered into the maintenance-system. At all times, thelevel of initiative, courtesy, and professionalism was out front. I got an estimate of the work to be done, its cost, and got my paperwork-look at it before work started. The eventual price came out to be 55 cents off ! Because I was first in, and having had experience elsewhere, I knew better than to expect to be first done, but finishing as second one out is just fine with me! A great start! More

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