Mike Needham | Page 61

Always outstanding! You know you are truly in good hands, service is always through, sales staff is knowledgeable, pleasant and honest. This is our 6 Subaru and have neve You know you are truly in good hands, service is always through, sales staff is knowledgeable, pleasant and honest. This is our 6 Subaru and have never been disappointed! More

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excellent service Everyone who waited on me was great. Mike M., Gabe, and Mike Needham, service manager. They covered a battery for me that was slightly out of warrant Everyone who waited on me was great. Mike M., Gabe, and Mike Needham, service manager. They covered a battery for me that was slightly out of warrantee. I always get oil changes or any repairs there and will continue to do so. Love Subaru!!! More

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My Suburu Croscheck had recall. I could not get to Dealer. Mike Needham worked to get car there. He was very helpful. They fixed my suburu and got it back to me. I was so grateful. Dealer. Mike Needham worked to get car there. He was very helpful. They fixed my suburu and got it back to me. I was so grateful. More

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Service Wow excellent service Mike Needham is truly an asset to your dealership! I was wondering why there was a crowd of people who knew the dealership was a Wow excellent service Mike Needham is truly an asset to your dealership! I was wondering why there was a crowd of people who knew the dealership was also feeding their customers Lunch from the Happy grilled cheese truck now that's is amazing service. Mike Needham went beyond the scope of our service. More

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Mike Needham was outstanding. Made us feel like family here. We will always come back here because of how he treated us. The service here is great he best. here. We will always come back here because of how he treated us. The service here is great he best. More

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My service visit at Jacksonville Subaru went real well. Mike Needham the service manager bent over backwards. He got me in and out all went well. Mike Needham the service manager bent over backwards. He got me in and out all went well. More

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Very speedy. Attentive, responsive. I arrived before the official start of business, and found employees already lighting up the equipment, clearing out the work area. It was dark and r I arrived before the official start of business, and found employees already lighting up the equipment, clearing out the work area. It was dark and rainy (rain pouring down!), and the squeegee was already being used by the service manager ! I am new to this dealership, and before I opened my mouth the service manager introduced himself, and began to check the car's appearance ( I have a 2017 Forester) and began to check mileage, and get everything entered into the maintenance-system. At all times, thelevel of initiative, courtesy, and professionalism was out front. I got an estimate of the work to be done, its cost, and got my paperwork-look at it before work started. The eventual price came out to be 55 cents off ! Because I was first in, and having had experience elsewhere, I knew better than to expect to be first done, but finishing as second one out is just fine with me! A great start! More

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Service Center Friendly staff. Nice waiting room. Went in for my first routine service on my new car. Pleased with service. Washing and vacuuming your car is a n Friendly staff. Nice waiting room. Went in for my first routine service on my new car. Pleased with service. Washing and vacuuming your car is a nice touch. More

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Suburu personnel were polite and professional. We were in and out in 1 hour for our six month/6000 mile check-up; the seating area was comfortable. in and out in 1 hour for our six month/6000 mile check-up; the seating area was comfortable. More

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Great! Everyone was friendly and readily answered my questions and any concerns I had. My wait time was reasonable; the customer courtesy room was pleasant a Everyone was friendly and readily answered my questions and any concerns I had. My wait time was reasonable; the customer courtesy room was pleasant and well-stocked. More

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